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Fergus Kyle
Joined: 03 Jun 2007
Posts: 291
Location: Burlington ON Canada
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 Posted: Wed Jun 13, 2007 7:04 am Post subject: woodcomp propellers |
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Hello,
A further message about my last request, regarding missing parts..
To sum up, I have emailed the firm, and so has the Canadian agent.
My email went out 06JUN07. They have not answered. I have telephoned twice
(last week) with no reply - no one home. Same again today at 1400GMT.
These symptoms are exactly the same as Europa's in 2003. .......Is
there a pattern here?
Happy Landings
Ferg
| | - The Matronics Europa-List Email Forum - | | | Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:
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Dave Miller
Joined: 10 Jan 2006
Posts: 51
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| Posted: Wed Jun 13, 2007 9:39 am Post subject: woodcomp propellers |
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Ferg,
I think its more likely that they have closed for vacation, or perhaps Jiri is away.
If you don't get the info sooner, I will check this weekend and see what bolts have been used on my controller.
I've got a selection of brass instrument mounting screws and also some of the quick mount instrument backing plates from Aircraft Spruce, if you get desperate for a solution.
Dave
"Fergus Kyle" <VE3LVO(at)rac.ca>
Sent by: owner-europa-list-server(at)matronics.com
06/13/2007 11:05 AM Please respond to
europa-list(at)matronics.com
To
"EUROPALIST" <europa-list(at)matronics.com> cc Subject woodcomp propellers
--> Europa-List message posted by: "Fergus Kyle" <VE3LVO(at)rac.ca>
Hello,
A further message about my last request, regarding missing parts..
To sum up, I have emailed the firm, and so has the Canadian agent.
My email went out 06JUN07. They have not answered. I have telephoned twice
(last week) with no reply - no one home. Same again today at 1400GMT.
These symptoms are exactly the same as Europa's in 2003. .......Is
there a pattern here?
Happy Landings
Ferg
[quote][b]
| | - The Matronics Europa-List Email Forum - | | | Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:
http://www.matronics.com/Navigator?Europa-List |
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kheindl(at)msn.com
Guest
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| Posted: Wed Jun 13, 2007 9:44 am Post subject: woodcomp propellers |
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No, Ferg, there is no pattern. I think I mentioned the after sales service
to you. I recently needed one replacement brush, which I had broken. He was
going to post it 'immediately'. It arrived 4 weeks later, it was posted 7
days earlier. I can give you a dozen more examples. Also, emails get
conveniently 'lost'.
One of their problems is this : they export to about 40 different countries,
but there is only one guy who can communicate in English, but only if he is
there. The guy in BC is completely useless.
Karl
| Quote: | From: "Fergus Kyle" <VE3LVO(at)rac.ca>
Reply-To: europa-list(at)matronics.com
To: "EUROPALIST" <europa-list(at)matronics.com>
Subject: woodcomp propellers
Date: Wed, 13 Jun 2007 11:03:41 -0400
Hello,
A further message about my last request, regarding missing parts..
To sum up, I have emailed the firm, and so has the Canadian agent.
My email went out 06JUN07. They have not answered. I have telephoned twice
(last week) with no reply - no one home. Same again today at 1400GMT.
These symptoms are exactly the same as Europa's in 2003. .......Is
there a pattern here?
Happy Landings
Ferg
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| | - The Matronics Europa-List Email Forum - | | | Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:
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