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dave(at)coltnet.net
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 Posted: Wed Apr 23, 2008 11:42 am Post subject: Anywhere Map Travel Companion (ATC) GPS |
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Listers
Did anyone have the opportunity to look at the Anywhere Map Travel
Companion (ATC) while at Sun n' Fun.
http://www.anywheremap.com/
What are your impressions? It appears to very capable for the price.
Thanks for your input?
Dave
RV-8 tailkit the decade build.
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kboatright1(at)comcast.ne
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| Posted: Wed Apr 23, 2008 5:21 pm Post subject: Anywhere Map Travel Companion (ATC) GPS |
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I saw it at SnF on Thursday and went back to the booth on Saturday to get
more information. The booth was closed for the day, so I didn't get the full
story.
I'm interested in the ATC with XM weather and am wary of the multi-box and
bluetooth approach AnywhereMap uses. Multiple boxes often means weird
compatibility issues and bluetooth isn't nearly as reliable as a hard
connection. Where this plays out for me is that I need a device that is as
reliable as a hammer. Previous AnywhereMap products have had great feature
sets, but have been somewhat problematic from a user's standpoint.
I need to hear a long string of great reviews of the ATC with weather before
I will seriously consider it.
Personally I'm holding out for a Lowrance product with XM weather, but if
they don't come to the table soon, I'm probably headed to the Garmin
booth...
Kyle Boatright
2001 RV-6
---
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n343fd(at)yahoo.com
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dave(at)coltnet.net
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n1cxo320(at)salidaco.com
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| Posted: Thu Apr 24, 2008 7:30 am Post subject: Anywhere Map Travel Companion (ATC) GPS |
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I don't know what dismal reviews you saw, but here's an opposite viewpoint.
I have been using Anywhere Map for several years. As with any company there have been 'growing pains' and some bugs in new software issues.
Their latest seems to be a solid software platform.
I use Anywhere Map with XMWX and it is absolutely solid and trouble free. I get almost immediate weather data from XM and the full color moving map is quite nice. I use different GPS (paired to the Anywhere Map) units to control the autopilot and hands-off flying using their system is a real joy.
One thing to look at is data updates. For around $90/year I get aeronautical data updates every 28-days and no longer buy sectional maps. Software updates to AWM are also without cost.
There seems to be several moving map units on the market all with their virtues. You pays yer money, and takes yer choice as they say. But Anywhere Map is, in my opinion, a very good value.
FWIW
[quote][b]
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sbuc(at)hiwaay.net
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| Posted: Thu Apr 24, 2008 7:55 am Post subject: Anywhere Map Travel Companion (ATC) GPS |
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John Fasching wrote:
| Quote: | I don't know what dismal reviews you saw, but here's an opposite
viewpoint.
I have been using Anywhere Map for several years. As with any company
there have been 'growing pains' and some bugs in new software issues.
|
I believe the "dismal review" was in reference to the new PDA unit AWM
is selling, not the software itself.
Sam Buchanan
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dave(at)coltnet.net
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| Posted: Thu Apr 24, 2008 9:53 am Post subject: Anywhere Map Travel Companion (ATC) GPS |
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| Quote: | I believe the "dismal review" was in reference to the new PDA unit AWM
is selling, not the software itself.
Sam Buchanan
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Sam,
Was that the new ATC unit that was just released that got the dismal
reviews?
Thanks
Dave
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sbuc(at)hiwaay.net
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| Posted: Thu Apr 24, 2008 11:39 am Post subject: Anywhere Map Travel Companion (ATC) GPS |
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Dave wrote:
| Quote: |
> I believe the "dismal review" was in reference to the new PDA unit AWM
> is selling, not the software itself.
> Sam Buchanan
Sam,
Was that the new ATC unit that was just released that got the dismal
reviews?
Thanks
Dave
|
Dave, I haven't read the reviews and don't know anything about the new
unit (a customized iPaq 310). I was just responding to the poster who
was under the impression the less than favorable reviews referenced were
concerning the software.
Some Googling will surely shed some light on this device.
Sam Buchanan
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n343fd(at)yahoo.com
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| Posted: Thu Apr 24, 2008 1:24 pm Post subject: Anywhere Map Travel Companion (ATC) GPS |
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Sorry I was not more clear the HP (Ipaq 310 I believe) unit not the Anyware map is what got the dismal reviews that I saw. Also I do not believe the new HP unit can interface with an AP. Here are some of the places I found reviews. Actually there more reviews out not then when I first looked. It seems the route calculation is what most people are not happy with. Not sure how that will affect how the Anywhere software works. Bottom line sorry I was not clear on what and where I saw the bad reviews.
http://review.zdnet.com/navigation/hp-ipaq-310-travel/4505-3430_16-32595205.html
http://reviews.cnet.com/car-gps-navigation/hp-ipaq-310-travel/4505-3430_7-32595205.html
http://www.infosyncworld.com/news/n/8284.html
http://www.hhcmag.com/reviews/hp_ipaq_310/index.htm
http://www.pocketgpsworld.com/ipaq310.php
Mike Divan
N64GH - RV6,flying 
SLOW 7 Builder 
EAA - 577486
FREEDOM IS NOT FREE - THANK THE AMERICAN SOLDIER FOR YOURS!
----- Original Message ----
From: John Fasching <n1cxo320(at)salidaco.com>
To: rv-list(at)matronics.com
Sent: Thursday, April 24, 2008 8:26:59 AM
Subject: Re: Anywhere Map Travel Companion (ATC) GPS
I don't know what dismal reviews you saw, but here's an opposite viewpoint.
I have been using Anywhere Map for several years. As with any company there have been 'growing pains' and some bugs in new software issues.
Their latest seems to be a solid software platform.
I use Anywhere Map with XMWX and it is absolutely solid and trouble free. I get almost immediate weather data from XM and the full color moving map is quite nice. I use different GPS (paired to the Anywhere Map) units to control the autopilot and hands-off flying using their system is a real joy.
One thing to look at is data updates. For around $90/year I get aeronautical data updates every 28-days and no longer buy sectional maps. Software updates to AWM are also without cost.
There seems to be several moving map units on the market all with their virtues. You pays yer money, and takes yer choice as they say. But Anywhere Map is, in my opinion, a very good value.
FWIW
Be a better friend, newshound, and [quote][b]
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smodking
Joined: 18 Aug 2008
Posts: 1
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| Posted: Mon Aug 18, 2008 6:01 am Post subject: Re: Anywhere Map Travel Companion (ATC) GPS |
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08-18-2008
As a new owner of the Anywhere Map ATC, I hope I can be of help with some of the questions and concerns.
The HP iPAQ 310 thus far has been great. It is small, has 20-channel GPS and the screen resolution is great. Anywhere Map has issues.
Control Vision has created an interface that allows the user to switch between aviation and the HP road mapping software. HP uses NavTeq, so if you have another GPS device that can't find an address, this unit won't either. TeleAtlas, which is used by TomTom also has issues and both mapping companies appear to use the same data as my house is a quarter of a mile further west than the GPS reports.
Anywhere Map and the HP Road Map boot slowly after selecting one or the other. The HP road map interface is very responsive to the touch screen interface, moving the user about quickly. There is a wheel on the side that allows the user to zoom the map and Anywhere Map uses it too for the same thing. Anywhere Maps implementation is unresponsive, unlike HP's. When using the Anywhere Map you must turn once and wait to see what you got for a zoom (even stated on the web site) verses the HP road maps that instantly update the map as you turn the dial. Control Vision is aware of the issue, but the fix is late. Jay Humbard reported via the web site that fixes would be out late july and now it's mid-August.
The Anywhere Map software is sluggish to the touch. The user pushes a button and often times you push it again thinking you missed it the first time. Here is a list of issues I found and reported to Control Vision:
· the small tabs do not work reliably on the “search for anything” page and WX page and are too small for fingers beyond the age of 8-years.
· when searching I select “NEARBY” and turnoff “ShowPVT” and each time I return to search, I have to repeat these steps so I get nearby objects without showing private airstrips.
· canceling a route, either a Flight Plan [FP] or Direct To course, requires 5 “clicks” to cancel (FP-->File-->Clear-->Yes-->Done). Control Vision needs a “cancel button on the first page to reduce “clicks”
· the sluggish performance of the touch screen performing the requested action (button depress) is very annoying
· the wheel performance for zooming is extremely slow
· zooming in to 1.5 nm +/- you will see aberrations in the screen that shows horizontal lines randomly spaced (you must be navigating or in SIM mode for the issue to show)
· using the feature to draw a box to zoom often results in something other than a box being drawn on the screen and the results are unpredictable
· panning the map delivers a delay in the screen repaint (no XMWX used)
· the ATC has locked up and has required the “reset” button to reboot the device. I've even received a"Fatal Error" dialog box, but once the dialog box was dismissed, the unit seemed to function the same. Something crashed, but I don't know what.
· sliders on the Simulator Page that only want to work in one direction (up) and resist movement (down) when tapped
· the itty-bitty attitude and airspeed gauges (if they worked) would be extremely hard to read ESPECIALLY in an emergency
· searching for an airport brings up the keyboard, upon which you type in the airport identifier, but if you press <enter> on the keyboard verses <hide> the user is returned to the map and the search is aborted. You have to do it all over again and be sure to press <hide> so that you can press OK on the search page to return search values. You'd think <enter> would initiate the search and close the keyboard overlay.
· a hard to read screen in direct sunlight. It's a very bright display, but if you fly a low wing aircraft, you will likely have a hard time seeing the screen at times, especially from glare.
· my order was shipped incomplete and the contents were disheveled. If you buy the XMWX box with the ATC they include in the bundle a travel carrying case, but mine was absent. I was told it will be shipped to me, but as of this post, I have not received the case.
· poor customer service. I'll explain this in a minute.
I really think Control Vision has a great idea, but they need to follow through with what they started. I get the sense they brought this to market before it was ready, likely to show it off at Oshkosh. The biggest issue is the responsiveness of the touch screen and the size of some of the controls. In order to work the tabs found on the WX page and the "search for anything" page, one needs a stylus.
The various pages that the user visits aren't consistent. Many are gray (without color) and look very much like pages from Windows (the unit runs on Windows) while others are in full color and provide a nice looking interface.
I have NOT used the XMWX, so I cannot report on connection issues, but if you browse the web site and read the known issues and tips for connecting, you'll see there seems to be issues to get the bluetooth devices to talk to each other if you don't boot things in the right sequence. It also appears if you turn off the ATC and then later after lunch get back in the cockpit and turn it back on, you'll NOT get WX to connect if you powered off the unit without closing the mapping software. Again, I cannot confirm this as I have not used XMWX on the ATC so far.
Now about Customer Service: I called Alan Kirby, the mouth piece for Jay Humbard their CEO on a Thursday and never heard back from him. Late on Friday I called again and did not reach him, though the operator said he was around. I ended up sending him an email stating the above bullet points. I get a response back from Jay Humbard, the CEO on Sunday afternoon. Here is his email to me:
Dear Mr. Petit,
First, I am sorry that your calls went unanswered. We were short staffed on Thursday and Friday, it is vacation season and we are bound to have a few people out this time of year.
I am also sorry that you do not seem to care for our product. I have looked through your list of comments and suggestions and can tell you that some of them are being added to the list, some are already on the list, and most seem too trivial to me to bother adding to the list. Since I am the chief cook, bottle washer, and the chairman of the ATC product committee, I have the final say in these matters.
While I appreciate your considerable experience in the field, I also have well over 25 years experience in the field, as well as 9 years of experience with Anywhere Map software development specifically. We will just have to agree to disagree on most of your issues. I will say that the ATC is the best selling product we have ever offered, and our return rate is very low. I must say that I also think you hit the nail on the head in your self-assesment.
By the way, the user waypoint named "JAY" that is in your "used" unit, is near my home. This waypoint is in every Anywhere Map system that has ever been shipped, over 30,000 of them, and nobody has ever regarded that as a flaw before you came along.
If you wish to return the product, our standard terms will apply. You may review them on our web page if you are not aware of them. I think that you would be much happier paying an extra $1000 to purchase a Garmin with it's pathetic user interface.
Sincerely Jay Humbard
CEO
Control Vision Corp.
What I found interesting is he'd rather NOT have me as a customer and didn't think most of my comments were worthy of his time. Instead of showing concern and asking me to bear with them while they get the kinks worked out, he tells me to return the unit and go buy a Garmin.
The "self-assessment" remark is in regards to me saying "I bet you think I'm a pain-in-the-butt" and he agreed. Great PR on the behalf of the CEO!
If you've ever read the return policy and I did BEFORE I purchased, you'll notice that they want to make money on the returns. For a point of sale that is over the internet and without the ability of the customer to hold it and feel it, their policy is very restrictive. You will NOT find a 100% satisfaction guarantee offered. It screams that they've had many returns of earlier products due to customer dissatisfaction. Reviews of other Anywhere Map products seem to indicate this may be the case.
The reference to the "USED" unit is due to the fact that my unit arrived without the protective screen cover and was smeared with figure prints. I asked if the unit was used and of course, they denied it was. Then I found this odd way point named "JAY" and again it seemed as if someone used this unit before I got it. Instead he tells me they ship the unit with this useless way point. No big deal, but just seems odd to me is all I'm saying.
Well, that should give anyone enough pause to stop and think before buying from Control Vision.
Regards,
Tracy Petit
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Last edited by smodking on Mon Aug 18, 2008 7:10 am; edited 1 time in total |
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Kellym
Joined: 10 Jan 2006
Posts: 1705
Location: Sun Lakes AZ
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| Posted: Mon Aug 18, 2008 6:50 am Post subject: Anywhere Map Travel Companion (ATC) GPS |
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As a long time user of Anywhere Map on a couple of PDAs I can agree that
some of the points you raise are common on the software. Yes, I just
checked and Jay is in the standard software.
Yes, their customer interaction sucks. I'm sorry the ATC hasn't proved
to be as good a platform as they want you to believe. I am shopping for
new PDA, and considered the ATC, but didn't want a unit that couldn't do
standard PDA stuff. It is a shame, because that is a good screen size.
All said and done, AWM software is still more useful to me than the
Garmin stuff. I've already had a Garmin be dropped from support and
updates because it wasn't designed for adequate database expansion. I
never liked the toggle on the Garmin for entry of identifiers. Garmins
give no path to upgrade hardware or software. To be fair, AWM hasn't
updated their main software for PDAs for over 15 months and seems to be
focused on the ATC and the electronic flight bags, ignoring their
original customer base.
smodking wrote:
| Quote: |
The reference to the "USED" unit is due to the fact that my unit arrived without the protective screen cover and was smeared with figure prints. I asked if the unit was used and of course, they denied it was. Then I found this odd way point named "JAY" and again it seemed as if someone used this unit before I got it. Instead he tells me they ship the unit with this useless way point. No big deal, but just seems odd to me is all I'm saying.
well, that should give anyone enough pause to stop and think before buying from Control Vision.
Regards,
Tracy Petit
|
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_________________
Kelly McMullen
A&P/IA, EAA Tech Counselor # 5286
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yenduc(at)sbcglobal.net
Guest
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| Posted: Mon Aug 18, 2008 7:06 am Post subject: Anywhere Map Travel Companion (ATC) GPS |
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Tracy:
I have always enjoyed having the latest toys. Several years ago I
purchased all the stuff (pda, external Gps, antenna, cigarette lighter
attachment etc.) and Anywhere Map. I tried to make it work for
several months and concluded that for me in real cross country flying
-- weather, bumps, bright sun -- that I was not comfortable with the
unit. I moved it over to the passenger side and returned to my Garmin
for navigation. On one long trip I noticed my wife was working and
concentrating on the unit -- boy was I proud of her -- then I notice
that she was playing solitaire on it. The pda is in a drawer (I'm
back to a manual pda (small datebook)) and I thoroughly enjoy my
Garmin (396 with XM). I have talked to several people who are happy
with Anywhere Map -- probably a personal preference issue.
Thanks for sharing your experience.
dave
On Aug 18, 2008, at 7:01 AM, smodking wrote:
| Quote: |
08-18-2008
As a new owner of the Anywhere Map ATC, I hope I can be of help with
some of the questions and concerns.
The HP iPAQ 310 thus far has been great. It is small, has 20-channel
GPS and the screen resolution is great. Anywhere Map has issues.
Control Vision has created an interface that allows the user to
switch between aviation and the HP road mapping software. HP uses
NavTeq, so if you have another GPS device that can't find an
address, this unit won't either. TeleAtlas, which is used by TomTom
also has issues and both mapping companies appear to use the same
data as my house is a quarter of a mile further west than the GPS
reports.
Anywhere Map and the HP Road Map boot slowly after selecting one or
the other. The HP road map interface is very responsive to the touch
screen interface, moving the user about quickly. There is a wheel on
the side that allows the user to zoom the map and Anywhere Map uses
it too for the same thing. Anywhere Maps implementation is
unresponsive, unlike HP's. When using the Anywhere Map you must turn
once and wait to see what you got for a zoom (even stated on the web
site) verses the HP road maps that instantly update the map as you
turn the dial. Control Vision is aware of the issue, but the fix is
late. Jay Humbard reported via the web site that fixes would be out
late july and now it's mid-August.
The Anywhere Map software is sluggish to the touch. The user pushes
a button and often times you push it again thinking you missed it
the first time. Here is a list of issues I found and reported to
Control Vision:
the small tabs that do not work reliably on the search for
anything page and WX page.
When searching I select NEARBY and turnoff ShowPVT and each
time I return to search, I have to repeat these steps
canceling a route (Flight Plan [FP] or Direct To) requires 5
clicks to cancel (FP-->File-->Clear-->Yes-->Done). Control Vision
needs a cancel button on the first page to reduce clicks
the sluggish performance of the touch screen performing the
requested action (button depress)
the wheel performance for zooming
zooming in to 1.5 nm +/- you will see aberrations in the screen
that shows horizontal lines randomly spaced (you must be navigating
or in SIM mode for the issue to show).
panning the map delivers a delay in the screen repaint (no WX used)
the ATC has locked up and has required the reset button to
reboot the device. I've even received a"Fatal Error" dialog box, but
once the dialog box was dismissed, the unit seemed to function the
same. SOmething crashed, but I don't know what.
sliders on the Simulator Page that only want to work in one
direction (up) and resist movement (down) when tapped
the itty-bitty attitude and airspeed gauges (if they worked) would
be extremely hard to read ESPECIALLY in an emergency
searching for an airport brings up the keyboard, upon which you
type in the airport identifier, but if you press on the keyboard
verses the user is returned to the map and the search is aborted.
You have to do it all over again and be sure to press so that you
can press OK on the search page to return search values. You'd
think would initiate the search and close the keyboard overlay.
a hard to read screen in direct sunlight. It's very bright, but if
you fly a low wing aircraft, you will likely have a hard time seeing
the screen at times.
poor customer service. I'll explain this in a minute.
I really think Control Vision has a great idea, but they need to
follow through with what they started. I get the sense they brought
this to market before it was ready, likely to show it off at
Oshkosh. The biggest issue is the responsiveness of the touch screen
and the size of some of the controls. In order to work the tabs
found on the WX page and the "search for anything" page, one needs a
stylus.
The various pages that the user visits aren't consistent. Many are
gray (without color) and look very much like pages from Windows (the
unit runs on Windows) while others are in full color and provide a
nice looking interface.
I have NOT used the XMWX, so I cannot report on connection issues,
but if you browse the web site and read the known issues and tips
for connecting, you'll see there seems to be issues to get the
bluetooth devices to talk to each other if you don't boot things in
the right sequence. It also appears if you turn off the ATC and then
later after lunch get back in the cockpit and turn it back on,
you'll NOT get WX to connect if you powered off the unit without
closing the mapping software. Again, I cannot confirm this as I have
not used XMWX on the ATC so far.
Now about Customer Service: I called Alan Kirby on a Thursday and
never heard back from him. Late on Friday I called again and did not
reach him, though the operator said he was around. I ended up
sending him an email stating the above bullet points. I get a
response back from Jay Humbard, the CEO on Sunday afternoon. He is
his email to me:
Dear Mr. Petit,
First, I am sorry that your calls went unanswered. We were short
staffed on Thursday and Friday, it is vacation season and we are
bound to have a few people out this time of year.
I am also sorry that you do not seem to care for our product. I
have looked through your list of comments and suggestions and can
tell you that some of them are being added to the list, some are
already on the list, and most seem too trivial to me to bother
adding to the list. Since I am the chief cook, bottle washer, and
the chairman of the ATC product committee, I have the final say in
these matters.
While I appreciate your considerable experience in the field, I also
have well over 25 years experience in the field, as well as 9 years
of experience with Anywhere Map software development specifically.
We will just have to agree to disagree on most of your issues. I
will say that the ATC is the best selling product we have ever
offered, and our return rate is very low. I must say that I also
think you hit the nail on the head in your self-assesment.
By the way, the user waypoint named "JAY" that is in your "used"
unit, is near my home. This waypoint is in every Anywhere Map
system that has ever been shipped, over 30,000 of them, and nobody
has ever regarded that as a flaw before you came along.
If you wish to return the product, our standard terms will apply.
You may review them on our web page if you are not aware of them. I
think that you would be much happier paying an extra $1000 to
purchase a Garmin with it's pathetic user interface.
Sincerely Jay Humbard
CEO
Control Vision Corp.
What I found interesting is he'd rather NOT have me as a customer
and didn't think most of my comments were worthy of his time.
Instead of showing concern and asking me to bear with them while
they get the kinks worked out, he tells me to return the unit and go
buy a Garmin.
The "self-assessment" remark is in regards to me saying "I bet you
think I'm a pain-in-the-butt" and he agreed. Great PR on the behalf
of the CEO!
If you've ever read the return policy and I did BEFORE I purchased,
you'll notice that they want to make money on the returns. For a
point of sale that is over the internet and without the ability of
the customer to hold it and fell it, their policy is very
restrictive. It screams that they've had many returns of earlier
products. Reviews seem to indicate this may be the case.
The reference to the "USED" unit is due to the fact that my unit
arrived without the protective screen cover and was smeared with
figure prints. I asked if the unit was used and of course, they
denied it was. Then I found this odd way point named "JAY" and again
it seemed as if someone used this unit before I got it. Instead he
tells me they ship the unit with this useless way point. No big
deal, but just seems odd to me is all I'm saying.
well, that should give anyone enough pause to stop and think before
buying from Control Vision.
Regards,
Tracy Petit
Read this topic online here:
http://forums.matronics.com/viewtopic.php?p=199249#199249
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jvanlaak(at)aol.com
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| Posted: Mon Aug 18, 2008 2:24 pm Post subject: Anywhere Map Travel Companion (ATC) GPS |
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I looked long and hard at the ATC online (have missed all of the shows this year) but could not convince myself it was going to work. The number of bugs described on the website was just too great for me. Add to that their crappy return policy and poor customer service (I have had an anywheremap PDA based system for 6 years) and I just couldn't do it.
I bought the Bendix/King AV8OR instead and it is not bad. Nowhere near as capable as a 496 but a small fraction of the cost. I went this way because I have an older XM weather receiver and hopefully I can get weather and all the rest for just $800, not $2400.
FWIW, I cannot see buying any other Anywhere Map product because of the poor service. There are too many cmpeting companies that care.
Jim
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n343fd(at)yahoo.com
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DSwett(at)ARRI.com
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| Posted: Tue Aug 19, 2008 7:35 am Post subject: Anywhere Map Travel Companion (ATC) GPS |
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I purchased mine in March. Locked up at least ten times on the way back from OSH to So. Cal. Wish I had known about customer service before buying as well. Will buy Garmin next time.
David Swett
Lead Service Engineer
Digital Imaging Systems
Mobile: (818) 915-8431
Office: (818) 841-7070
Email: dswett(at)arri.com
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