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pascal(at)rv10builder.net
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 Posted: Tue Jun 30, 2009 2:53 pm Post subject: Vertical Power feedback |
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I thought I would share my excellent experience with Marc Ausman from Vertical Power www.verticalpower.com. One piece of the building I was regretting was the electrical wiring and how to figure it all out. Marc had a booth at the Goldenwest fly-in a couple of weekends ago, as well as a presentation on the benefits of the Vertical power design. Nothing unusual for a vendor, even one that had people constantly asking questions about their product, what I found amazing was the patience Marc had discussing all my questions, something that exceeded 1 hour of his time dedicated to making sure I was clear on his answers. I have spent a numerous amount of time at AOPA conferences to know that getting this level of attention is becoming rare, especially if one looks at a major GPS company that had as much attention as VP did and really didn't have more than 5 minutes to tell me to come to their seminar for any questions. What really is leading me to praise Vertical power is the fact that Marc told me at Goldenwest and literally followed through yesterday with going over my planning sheet and practically redoing it all for the best possible setup, that took over (another) hour of his time, This level of support which will save me numerous hours if not days of work if I had followed my "concept" of a working wiring setup.
If there is anyone who is on the fence on whether to use Solid State circuitry versus the old circuit breaker/fuses concept I encourage you to seriously look at Vertical Power, they are a little expensive at first glance but as Jesse covered a year ago, the difference between the old fashion fuses, and the time to implement it all, versus the Vertical Power design and additional features is really not all that much in the end.
They are right on for customer service; they are excellent on "patiently" answering any questions and the safety benefits of their product really is not even comparable to anything else out there.
No stock in the company, just sharing a good experience with hopes it helps anyone out there that will be doing their own electrical wiring and not sure how to do it.
If you're going to OSH, take the time to talk to Marc, that alone may convince you!
Pascal
[quote][b]
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dmaib@me.com
Joined: 25 Apr 2006
Posts: 454
Location: New Smyrna Beach, Florida
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| Posted: Tue Jun 30, 2009 5:06 pm Post subject: Re: Vertical Power feedback |
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Pascal,
It will be one year next week since I first saw my Vertical Power fired up in my panel at SteinAir. I spent some time over the 4th of July weekend last year sitting in the shop at SteinAir doing initial setup on the system. I remember leaving that first evening and thinking that this was one nice system! First flight was in November and I now have well over 100 hours on the airplane. I can report that what you experienced with Marc is the norm at Vertical Power. I have had no major problems and very few minor issues. Marc and Kevin at VP have always been fast to respond and have given me great support for those times I needed help. Marc and his team continue to improve the product. The system is fantastic and keeps getting better. I believe it is well worth the money.
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David Maib
RV-10 #40559
New Smyrna Beach, FL |
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kearney
Joined: 20 Sep 2008
Posts: 563
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| Posted: Tue Jun 30, 2009 5:11 pm Post subject: Vertical Power feedback |
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Hi
I have to echo these comments - Marc has been very helpful in designing my electrical system. I have had more than a few calls with him - he is a great resource with an equally stellar product.
Cheers
Les
#40643
Sent from my iPhone
On 2009-06-30, at 4:52 PM, pascal <pascal(at)rv10builder.net (pascal(at)rv10builder.net)> wrote:
[quote] I thought I would share my excellent experience with Marc Ausman from Vertical Power www.verticalpower.com. One piece of the building I was regretting was the electrical wiring and how to figure it all out. Marc had a booth at the Goldenwest fly-in a couple of weekends ago, as well as a presentation on the benefits of the Vertical power design. Nothing unusual for a vendor, even one that had people constantly asking questions about their product, what I found amazing was the patience Marc had discussing all my questions, something that exceeded 1 hour of his time dedicated to making sure I was clear on his answers. I have spent a numerous amount of time at AOPA conferences to know that getting this level of attention is becoming rare, especially if one looks at a major GPS company that had as much attention as VP did and really didn't have more than 5 minutes to tell me to come to their seminar for any questions. What really is leading me to praise Vertical power is the fact that Marc told me at Goldenwest and literally followed through yesterday with going over my planning sheet and practically redoing it all for the best possible setup, that took over (another) hour of his time, This level of support which will save me numerous hours if not days of work if I had followed my "concept" of a working wiring setup.
If there is anyone who is on the fence on whether to use Solid State circuitry versus the old circuit breaker/fuses concept I encourage you to seriously look at Vertical Power, they are a little expensive at first glance but as Jesse covered a year ago, the difference between the old fashion fuses, and the time to implement it all, versus the Vertical Power design and additional features is really not all that much in the end.
They are right on for customer service; they are excellent on "patiently" answering any questions and the safety benefits of their product really is not even comparable to anything else out there.
No stock in the company, just sharing a good experience with hopes it helps anyone out there that will be doing their own electrical wiring and not sure how to do it.
If you're going to OSH, take the time to talk to Marc, that alone may convince you!
Pascal
[b]
| | - The Matronics RV10-List Email Forum - | | | Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:
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dmaib@me.com
Joined: 25 Apr 2006
Posts: 454
Location: New Smyrna Beach, Florida
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| Posted: Tue Jun 30, 2009 5:25 pm Post subject: Re: Vertical Power feedback |
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I was remiss not to mention that Stein and his team did a great job of actually building my beautiful panel with the Vertical Power installation. Doug Law, who was my main contact and the person that helped me work through all of the design issues, and Dave, who actually built the panel. There were others at SteinAir that helped as well. Really a first class operation. Of course, my wife brought homemade cookies and brownies to the shop at strategic times. 
| | - The Matronics RV10-List Email Forum - | | | Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:
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David Maib
RV-10 #40559
New Smyrna Beach, FL |
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johngoodman
Joined: 18 Sep 2006
Posts: 530
Location: GA
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| Posted: Tue Jun 30, 2009 5:51 pm Post subject: Re: Vertical Power feedback |
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I have to agree. Marc has patiently talked me through a lot of issues and I trust him completely. My panel is currently being put together at Aerotronics as we speak, and he is working closely with them. Couldn't ask for better customer service.
John
| | - The Matronics RV10-List Email Forum - | | | Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:
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#40572 Phase One complete in 2011 |
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