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PaulR

Joined: 13 Nov 2008
Posts: 22
Location: Alabama

Posted: Sun Jul 04, 2010 4:05 pm Post subject: Kitlog Pro

I've been using Kitlog so my friends and family could follow my very slow build.  I've recently purchased a new computer and reloaded the software and the backup file from my old computer to the new one.  The problem is, I can't seem to update the online version.  It says that it connects, but after hours, never finishes.  New computer is running Windows 7 Home Premium if that makes any difference.  I've emailed support but it's a holiday and I thought maybe someone here had some experience.  I'm not much of an IT guy so I need a little help.



Thanks

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_________________
Paul Rose
N417PR
RV-9A

Kellym

Joined: 10 Jan 2006
Posts: 1705
Location: Sun Lakes AZ

Posted: Sun Jul 04, 2010 7:14 pm Post subject: Kitlog Pro

I don't know the answer, but I'm sure Matt Dralle, who owns KitLog and 

so generously provides this list, and participates here, either knows 

precisely what you need, or knows who on his staff does.

On 7/4/2010 5:05 PM, PaulR wrote:

 	  Quote: 	
		   



 I've been using Kitlog so my friends and family could follow my very slow build.  I've recently purchased a new computer and reloaded the software and the backup file from my old computer to the new one.  The problem is, I can't seem to update the online version.  It says that it connects, but after hours, never finishes.  New computer is running Windows 7 Home Premium if that makes any difference.  I've emailed support but it's a holiday and I thought maybe someone here had some experience.  I'm not much of an IT guy so I need a little help.



 Thanks



 --------

 Paul Rose

 N417PR (res)

 RV-9A





 Read this topic online here:



 http://forums.matronics.com/viewtopic.php?p=303739#303739

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_________________
Kelly McMullen
A&P/IA, EAA Tech Counselor # 5286
KCHD

jsflyrv(at)verizon.net
Guest

Posted: Sun Jul 04, 2010 10:39 pm Post subject: Kitlog Pro

Have you tried running in windows xp compatibility mode?

PaulR wrote:

 	  Quote: 	
		   



 I've been using Kitlog so my friends and family could follow my very slow build.  I've recently purchased a new computer and reloaded the software and the backup file from my old computer to the new one.  The problem is, I can't seem to update the online version.  It says that it connects, but after hours, never finishes.  New computer is running Windows 7 Home Premium if that makes any difference.  I've emailed support but it's a holiday and I thought maybe someone here had some experience.  I'm not much of an IT guy so I need a little help.



 Thanks



 --------

 Paul Rose

 N417PR (res)

 RV-9A





 Read this topic online here:



 http://forums.matronics.com/viewtopic.php?p=303739#303739



   

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ralphmariafinch(at)gmail.
Guest

Posted: Mon Jul 05, 2010 5:05 am Post subject: Kitlog Pro

Paul, sounds like a firewall problem.  Check settings in Windows Firewall:



Start button -> Control Panel -> Windows Firewall



I use Windows 7 Home Premium and use Kitlog with no problems.



Ralph Finch

Davis, California

RV-9A QB-SA

 



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database 5251 (20100704) __________



The message was checked by ESET Smart Security.

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PaulR

Joined: 13 Nov 2008
Posts: 22
Location: Alabama

Posted: Mon Jul 05, 2010 5:35 pm Post subject: Re: Kitlog Pro

So Ralph,

What should the firewall settings be?  Remember, I'm not to much of an IT guy. I still believe in phones with cords connected to them.  



Thanks



Paul

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_________________
Paul Rose
N417PR
RV-9A

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