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nuckolls.bob(at)aeroelect
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 Posted: Sat Aug 21, 2010 8:44 am Post subject: New operations model for the AeroElectric Connection |
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At 11:05 AM 8/21/2010, you wrote:
| Quote: | Anyone who has recently purchased a book or CD at current prices who feels short changed by the
price reduction is encouraged to drop us a line. Our warranty offers a guarantee of perceived
value for the lifetime of any product. Drop us a note and we'll make it right with you
Bob . . .
As I recall, I paid $35 for my book, which is a $12 difference from todays price. I feel that I have gotten at least an order of magnitude more in value from this forum and the Aeroelectric website, so... lets call it even.
What you do is much appreciated, hope you stay with us for a long time to come. |
Thank you my friend. That's the plan.
Bob . . .
[quote][b]
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nuckolls.bob(at)aeroelect
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| Posted: Sun Aug 22, 2010 8:30 am Post subject: New operations model for the AeroElectric Connection |
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At 09:37 PM 8/21/2010, you wrote:
| Quote: | Gee Bob,
I would have to second that. Your book and this web site are worth a lot more than I paid for it. I would be more inclined to send a donation than ask for a refund. The service you render here has undoubtedly saved lives and airframes. I think that referencing back to B & C is a really reasonable idea. |
I hope you're right . . . for that is my intent.
But I am obligated to make the offer. You may recall
some years back when products I offered were cited
by some individuals as poorly designed, a source
of great consternation and even damage to airplanes
suffered by numerous 'victims'.
The assertions fell apart when I reminded my
antagonists of our no questions asked, lifetime
guarantee of satisfaction for any product or service.
I had received no claims for adjustment under
our warranty. In fact, I offered a cash reward on
top of a refund of purchase price for any dissatisfied
customer who would come forth with their story.
Nobody did.
I'm certain that the vast majority of folks on
this list and in the OBAM aircraft community understand
the value of what we all do for each other here.
At the same time, there is a need to erect honorable
defenses against a few folks who can be exceedingly
troublesome.
Thank you all for your support and votes of
confidence. I'll strive to remain worthy of your
offers by growing the value of my offerings.
Bob . . . [quote][b]
| | - The Matronics AeroElectric-List Email Forum - | | | Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:
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