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mdnanwelch7(at)hotmail.co
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 Posted: Wed Sep 22, 2010 5:46 am Post subject: Digi-key shipping charges |
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Group,
As I said yesterday, I was beginning building the circuit Bob designed for the IvoProp
current limit. As I consumed my small bags of electronic parts, it became clear I did
not have the IRFP3703 transistor. I had ordered all the other parts from Mouser, and
evidently they didn't carry the 3703, so I expected to get it from Digi-key.
At any rate, I ordered the IRFP3703 transistor yesterday from Digi-key. Their check-out
asks for you to check your method of preferred shipping. Not knowing the difference, I
figured "how can you go wrong with UPS Ground"?
Last night, I got a UPS tracking number, and a "Your order has shipped notice", plus
the specific shipping charge Digi-key charged me for the single transistor. Imagine my
surprise to see the shipping was $10.59!! For one transistor....$10.59!!!
Here's the email they sent me;
Thank you for your order! Digi-Key has processed and shipped salesorder
#28092xxx, invoice #32706xxx, to you. Your CUSTOMER NUMBER is 5714xxx.
Your total cost is $14.67 in U.S. currency, including $10.59 postage.
We have billed this to your Visa credit card.
$14.67 for one transistor.
I just got off the phone with their customer service rep, AND her supervisor. Basically, they
said "tough luck!!" They offered NOTHING for a remedy.
From now, I don't care who I order from, I want to know the ENTIRE BILL before I say send it!!
Screwed by Digi-key,
Mike Welch
[quote][b]
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nuckolls.bob(at)aeroelect
Guest
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| Posted: Wed Sep 22, 2010 6:31 am Post subject: Digi-key shipping charges |
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|
At 08:41 AM 9/22/2010, you wrote:
| Quote: | Group,
As I said yesterday, I was beginning building the circuit Bob
designed for the IvoProp
current limit. As I consumed my small bags of electronic parts, it
became clear I did
not have the IRFP3703 transistor. I had ordered all the other parts
from Mouser, and
evidently they didn't carry the 3703, so I expected to get it from Digi-key.
At any rate, I ordered the IRFP3703 transistor yesterday from
Digi-key. Their check-out
asks for you to check your method of preferred shipping. Not
knowing the difference, I
figured "how can you go wrong with UPS Ground"?
|
UPS ground is a very un-economcial way to have small
packages shipped. There's a minimum charge irrespective
of package size. Digikey also offers first class
mail where your itty-bitty parts are put in an envelope
at per/oz rates.
Bob . . .
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jimw_btg(at)earthlink.net
Guest
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| Posted: Wed Sep 22, 2010 6:38 am Post subject: Digi-key shipping charges |
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Hi Mike
Know the feeling, but with Digikey they do have the shipping calculator for you when you process your order….Just click on shipping……I usually select first class mail but if there is weight I use the Priority Mail 3-5 days arrives generally in 3 days.
Shipping Cost Estimator
International/Canadian Shipping Costs
Approximate shipping charges based on Zip/Postal Code: 53083
Description
8 oz.
1 lb.
5 lbs.
10 lbs.
COD Charge
UPS Ground (order by 8:00 PM CT)
$7.60
$7.60
$9.19
$9.91
$10.00
UPS 3-Day Delivery (order by 8:00 PM CT)
$10.42
$10.42
$13.58
$18.29
$10.00
UPS 2nd Day Air (order by 8:00 PM CT)
$14.17
$14.17
$17.32
$24.23
$10.00
UPS Overnight (order by 8:00 PM CT)
$36.32
$36.32
$52.47
$70.56
$10.00
U.S. Postal Service First Class Mail* (order by 6:00 PM CT)
$2.41
Not Available
Not Available
Not Available
Not Available
U.S. Postal Service Priority Mail* (3-5 Day Delivery to most US addresses)(order by 6:00 PM CT)
$4.95
$4.95
$8.87
$14.20
Not Available
U.S. Postal Service Express Mail* (1-2 Day delivery guarantee)(order by 3:00 PM CT)
$19.35
$24.70
$39.30
$56.65
Not Available
Federal Express Ground (order by 7:00 PM CT)
$7.60
$7.60
$9.19
$9.91
Not Available
Federal Express Saver (3-Day Delivery) (order by 8:00 PM CT)
$13.04
$13.04
$15.08
$21.18
Not Available
Federal Express Economy (2nd Day Air) (order by 8:00 PM CT)
$14.92
$14.92
$18.29
$25.62
Not Available
Federal Express Overnight P.M. Delivery (order by 8:00 PM CT)
$34.87
$34.87
$50.39
$67.72
Not Available
Federal Express Overnight A.M. Delivery (order by 8:00 PM CT)
$38.94
$38.94
$56.38
$75.91
Not Available
Digi-Key charges shipping fees based on the actual and/or dimensional weight of the package, ship method and published carriage rates.
Exact shipping fees are unknown until the order has been processed.
* U.S. Postal Service Saturday Delivery at no additional charge.
Jim Wickert
Tel 920-467-0219
Cell 920-912-1014
From: owner-aeroelectric-list-server(at)matronics.com [mailto:owner-aeroelectric-list-server(at)matronics.com] On Behalf Of Mike Welch
Sent: Wednesday, September 22, 2010 8:41 AM
To: aeroelectric-list(at)matronics.com
Subject: Digi-key shipping charges
Group,
As I said yesterday, I was beginning building the circuit Bob designed for the IvoProp
current limit. As I consumed my small bags of electronic parts, it became clear I did
not have the IRFP3703 transistor. I had ordered all the other parts from Mouser, and
evidently they didn't carry the 3703, so I expected to get it from Digi-key.
At any rate, I ordered the IRFP3703 transistor yesterday from Digi-key. Their check-out
asks for you to check your method of preferred shipping. Not knowing the difference, I
figured "how can you go wrong with UPS Ground"?
Last night, I got a UPS tracking number, and a "Your order has shipped notice", plus
the specific shipping charge Digi-key charged me for the single transistor. Imagine my
surprise to see the shipping was $10.59!! For one transistor....$10.59!!!
Here's the email they sent me;
Thank you for your order! Digi-Key has processed and shipped salesorder
#28092xxx, invoice #32706xxx, to you. Your CUSTOMER NUMBER is 5714xxx.
Your total cost is $14.67 in U.S. currency, including $10.59 postage.
We have billed this to your Visa credit card.
$14.67 for one transistor.
I just got off the phone with their customer service rep, AND her supervisor. Basically, they
said "tough luck!!" They offered NOTHING for a remedy.
From now, I don't care who I order from, I want to know the ENTIRE BILL before I say send it!!
Screwed by Digi-key,
Mike Welch
| Quote: | | http://www.matronics.com/Navigator?AeroElectric-List |
0123456789
[quote][b]
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JohnInReno
Joined: 08 Sep 2007
Posts: 150
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| Posted: Wed Sep 22, 2010 6:53 am Post subject: Digi-key shipping charges |
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On 9/22/2010 7:28 AM, Robert L. Nuckolls, III wrote:
| Quote: |
UPS ground is a very un-economcial way to have small
packages shipped. There's a minimum charge irrespective
of package size. Digikey also offers first class
mail where your itty-bitty parts are put in an envelope
at per/oz rates.
Bob . . .
One more tip:
|
Watch out for hazardous materials. A $1.99 tube of torque seal cannot be
shipped by mail.
john
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John Morgensen
RV-9A - Born on July 3, 2013
RV4 - for sale |
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Tim Olson
Joined: 25 Jan 2007
Posts: 2872
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| Posted: Wed Sep 22, 2010 7:03 am Post subject: Digi-key shipping charges |
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Same here....for me, I almost always ask for USPS Priority or
USPS First Class. It's usually the cheapest, and the coolest
thing is it's the ONLY usually to get FREE saturday delivery.
That extra delivery day a week (that we may not have forever)
has saved me tons of headaches. I can order from somewhere
within 300 miles and have it the next day, even if I order
it on Friday. I often only buy from places if they offer
USPS or USPS Priority, simply because UPS/FedEx just aren't
real competitive on these little envelope pouch sized
packages.
Tim Olson - RV-10 N104CD
do not archive
On 9/22/2010 9:33 AM, Jim Wickert wrote:
| Quote: | Hi Mike
Know the feeling, but with Digikey they do have the shipping calculator
for you when you process your order….Just click on shipping……I usually
select first class mail but if there is weight I use the Priority Mail
3-5 days arrives generally in 3 days.
|
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N20DG
Joined: 02 Jan 2008
Posts: 61
Location: lancaster, texas
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| Posted: Wed Sep 22, 2010 7:10 am Post subject: Digi-key shipping charges |
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Join the club That's just doing mail order business most likely was a minimum order charge Check with a local Ham and find out where he/she gets their parts
Just my $0.02 worth
Dick
#606/N20DG
In a message dated 9/22/2010 8:47:37 A.M. Central Daylight Time, mdnanwelch7(at)hotmail.com writes:
| Quote: | Group,
As I said yesterday, I was beginning building the circuit Bob designed for the IvoProp
current limit. As I consumed my small bags of electronic parts, it became clear I did
not have the IRFP3703 transistor. I had ordered all the other parts from Mouser, and
evidently they didn't carry the 3703, so I expected to get it from Digi-key.
At any rate, I ordered the IRFP3703 transistor yesterday from Digi-key. Their check-out
asks for you to check your method of preferred shipping. Not knowing the difference, I
figured "how can you go wrong with UPS Ground"?
Last night, I got a UPS tracking number, and a "Your order has shipped notice", plus
the specific shipping charge Digi-key charged me for the single transistor. Imagine my
surprise to see the shipping was $10.59!! For one transistor....$10.59!!!
Here's the email they sent me;
Thank you for your order! Digi-Key has processed and shipped salesorder
#28092xxx, invoice #32706xxx, to you. Your CUSTOMER NUMBER is 5714xxx.
Your total cost is $14.67 in U.S. currency, including $10.59 postage.
We have billed this to your Visa credit card.
$14.67 for one transistor.
I just got off the phone with their customer service rep, AND her supervisor. Basically, they
said "tough luck!!" They offered NOTHING for a remedy.
From now, I don't care who I order from, I want to know the ENTIRE BILL before I say send it!!
Screwed by Digi-key,
Mike Welch
| Quote: |
====================================
List href="http://www.matronics.com/Navigator?AeroElectric-List">http://www.matronics.com/Navigator?AeroElectric-List
====================================
ms.matronics.com/">http://forums.matronics.com
====================================
tp://www.matronics.com/contribution">http://www.matronics.com/contribution
====================================
|
|
[quote][b]
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trigo(at)mail.telepac.pt
Guest
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| Posted: Wed Sep 22, 2010 1:40 pm Post subject: Digi-key shipping charges |
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Mike
I’m sorry to disagree with you, bit you were not screwed by Digi-key, you were screwed by UPS.
Carlos
From: owner-aeroelectric-list-server(at)matronics.com [mailto:owner-aeroelectric-list-server(at)matronics.com] On Behalf Of Mike Welch
Sent: quarta-feira, 22 de Setembro de 2010 14:41
To: aeroelectric-list(at)matronics.com
Subject: AeroElectric-List: Digi-key shipping charges
Group,
As I said yesterday, I was beginning building the circuit Bob designed for the IvoProp
current limit. As I consumed my small bags of electronic parts, it became clear I did
not have the IRFP3703 transistor. I had ordered all the other parts from Mouser, and
evidently they didn't carry the 3703, so I expected to get it from Digi-key.
At any rate, I ordered the IRFP3703 transistor yesterday from Digi-key. Their check-out
asks for you to check your method of preferred shipping. Not knowing the difference, I
figured "how can you go wrong with UPS Ground"?
Last night, I got a UPS tracking number, and a "Your order has shipped notice", plus
the specific shipping charge Digi-key charged me for the single transistor. Imagine my
surprise to see the shipping was $10.59!! For one transistor....$10.59!!!
Here's the email they sent me;
Thank you for your order! Digi-Key has processed and shipped salesorder
#28092xxx, invoice #32706xxx, to you. Your CUSTOMER NUMBER is 5714xxx.
Your total cost is $14.67 in U.S. currency, including $10.59 postage.
We have billed this to your Visa credit card.
$14.67 for one transistor.
I just got off the phone with their customer service rep, AND her supervisor. Basically, they
said "tough luck!!" They offered NOTHING for a remedy.
From now, I don't care who I order from, I want to know the ENTIRE BILL before I say send it!!
Screwed by Digi-key,
Mike Welch
[quote] [b]
| | - The Matronics AeroElectric-List Email Forum - | | | Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:
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nuckolls.bob(at)aeroelect
Guest
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| Posted: Wed Sep 22, 2010 2:25 pm Post subject: Digi-key shipping charges |
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At 04:35 PM 9/22/2010, you wrote:
| Quote: | Mike
I’m sorry to disagree with you, bit you were not screwed by Digi-key, you were screwed by UPS.
Carlos |
Gently, gently. I don't think anyone got screwed. There
are certain fixed costs with moving a package of any size
from point A to point B. It takes just as much computer,
paper, nearly as much labor, and certainly resources
to move a 1 oz box as a 100 oz box.
When we started the 'Connection 24+ years ago, priority
mail ($2.90) for the single product (the book) was a pretty
good buy. Nowadays, we have a variety of products with
plans to have all products offer "free shipping". Well,
we ALL know there's no such thing . . . but it seems
to be be the wave of the future. I just came home from
the post office having shipped 2 books priority overseas,
6-7 books media mail, a couple of CD's and some OV modules
in padded envelopes as first class.
In every case, the least expensive method for my location
(no UPS counter but a post office a few blocks away) was
selected for each shipment. Sometimes, a customer's order
goes out in TWO envelopes, one medial mail and one first
class.
At the same time, I get the occasional request for UPS or
nothing . . . UPS stops at their door but their PO box
is 15 miles away, and I CAN get on the computer and have
UPS pick up a box from my front porch. But it takes about
10 minutes longer to process a UPS Shipment and the packing
materials are more robust. I don't charge extra for that
but it is a pain in the arse.
Bottom line is that there are usually options that can
be selected to meet your needs for service, speed and
price. Obviously, we've learned that UPS is not a good
choice of carriers for a single 0.6 ounce transistor.
Bob . . . [quote][b]
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rjquillin
Joined: 13 May 2007
Posts: 123
Location: KSEE
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| Posted: Wed Sep 22, 2010 2:47 pm Post subject: Digi-key shipping charges |
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At 07:56 9/22/2010, you wrote:
| Quote: | It's usually the cheapest, and the coolest
thing is it's the ONLY usually to get FREE saturday delivery.
That extra delivery day a week (that we may not have forever)
has saved me tons of headaches. |
Also for when you need a Saturday delivery, check into FedEx HOME delivery.
While not as economical as USPS, they do have Saturday delivery -without- additional charges.
Ron Q. [quote][b]
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mdnanwelch7(at)hotmail.co
Guest
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| Posted: Wed Sep 22, 2010 2:51 pm Post subject: Digi-key shipping charges |
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Carlos,
When it comes to the checkout, a buyer has a choice of picking whichever shipper and method he
wants. Not knowing any better, I chose UPS. I didn't realize the advantages Bob refers to.
Digi-key offers no advice on the issue, they just charge you whatever their rates are for the shipper
you choose.
The customer service lady said if I would have chosen USPO first class, it would have been $2.00,
not the $10.59. Again, IF I knew, I would have done that. Live and learn. Digi-key does NOT pre-warn
it's customers, they just charge you, and let you learn the hard way....period!! They are, however, NO
different from any other vendor. None of them give a crap about how much money it costs you.
Mike Welch
Date: Wed, 22 Sep 2010 17:22:20 -0500
To: aeroelectric-list(at)matronics.com
From: nuckolls.bob(at)aeroelectric.com
Subject: RE: AeroElectric-List: Digi-key shipping charges
At 04:35 PM 9/22/2010, you wrote:
| Quote: | Mike
I’m sorry to disagree with you, bit you were not screwed by Digi-key, you were screwed by UPS.
Carlos |
Gently, gently. I don't think anyone got screwed. There
are certain fixed costs with moving a package of any size
from point A to point B. It takes just as much computer,
paper, nearly as much labor, and certainly resources
to move a 1 oz box as a 100 oz box.
When we started the 'Connection 24+ years ago, priority
mail ($2.90) for the single product (the book) was a pretty
good buy. Nowadays, we have a variety of products with
plans to have all products offer "free shipping". Well,
we ALL know there's no such thing . . . but it seems
to be be the wave of the future. I just came home from
the post office having shipped 2 books priority overseas,
6-7 books media mail, a couple of CD's and some OV modules
in padded envelopes as first class.
In every case, the least expensive method for my location
(no UPS counter but a post office a few blocks away) was
selected for each shipment. Sometimes, a customer's order
goes out in TWO envelopes, one medial mail and one first
class.
At the same time, I get the occasional request for UPS or
nothing . . . UPS stops at their door but their PO box
is 15 miles away, and I CAN get on the computer and have
UPS pick up a box from my front porch. But it takes about
10 minutes longer to process a UPS Shipment and the packing
materials are more robust. I don't charge extra for that
but it is a pain in the arse.
Bottom line is that there are usually options that can
be selected to meet your needs for service, speed and
price. Obviously, we've learned that UPS is not a good
choice of carriers for a single 0.6 ounce transistor.
Bob . . . [quote]
-List" target=_blank>http://www.matronics.com/Navigator?AeroElectric-List
ttp://forums.matronics.com
=_blank>http://www.matronics.com/contribution
[b]
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retasker(at)optonline.net
Guest
|
| Posted: Wed Sep 22, 2010 3:40 pm Post subject: Digi-key shipping charges |
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|
Actually, that is not quite correct. Digikey has a shipping cost
estimator right above the line where you choose the method. Click on it
and enter your postal code and it lists estimated shipping costs for all
the methods available.
In fact, they have a shipping cost estimator right on the first page
when you see what you have added to your shopping cart that works the
same way. So you had two opportunities to see what the various methods
might cost..
And good vendors do care. They just have no idea why you might want to
choose a particular method so all they can do is what Digikey does - let
you see what the costs are likely to be and let you choose the method.
Dick Tasker
Mike Welch wrote:
| Quote: | Carlos,
When it comes to the checkout, a buyer has a choice of picking
whichever shipper and method he
wants. Not knowing any better, I chose UPS. I didn't realize the
advantages Bob refers to.
Digi-key offers no advice on the issue, they just charge you
whatever their rates are for the shipper
you choose.
The customer service lady said if I would have chosen USPO first
class, it would have been $2.00,
not the $10.59. Again, IF I knew, I would have done that. Live and
learn. Digi-key does NOT pre-warn
it's customers, they just charge you, and let you learn the hard
way....period!! They are, however, NO
different from any other vendor. None of them give a crap about how
much money it costs you.
Mike Welch
------------------------------------------------------------------------
Date: Wed, 22 Sep 2010 17:22:20 -0500
To: aeroelectric-list(at)matronics.com
From: nuckolls.bob(at)aeroelectric.com
Subject: RE: Digi-key shipping charges
At 04:35 PM 9/22/2010, you wrote:
Mike
I’m sorry to disagree with you, bit you were not screwed by
Digi-key, you were screwed by UPS.
Carlos
Gently, gently. I don't think anyone got screwed. There
are certain fixed costs with moving a package of any size
from point A to point B. It takes just as much computer,
paper, nearly as much labor, and certainly resources
to move a 1 oz box as a 100 oz box.
When we started the 'Connection 24+ years ago, priority
mail ($2.90) for the single product (the book) was a pretty
good buy. Nowadays, we have a variety of products with
plans to have all products offer "free shipping". Well,
we ALL know there's no such thing . . . but it seems
to be be the wave of the future. I just came home from
the post office having shipped 2 books priority overseas,
6-7 books media mail, a couple of CD's and some OV modules
in padded envelopes as first class.
In every case, the least expensive method for my location
(no UPS counter but a post office a few blocks away) was
selected for each shipment. Sometimes, a customer's order
goes out in TWO envelopes, one medial mail and one first
class.
At the same time, I get the occasional request for UPS or
nothing . . . UPS stops at their door but their PO box
is 15 miles away, and I CAN get on the computer and have
UPS pick up a box from my front porch. But it takes about
10 minutes longer to process a UPS Shipment and the packing
materials are more robust. I don't charge extra for that
but it is a pain in the arse.
Bottom line is that there are usually options that can
be selected to meet your needs for service, speed and
price. Obviously, we've learned that UPS is not a good
choice of carriers for a single 0.6 ounce transistor.
Bob . . .
*
-List" target=_blank>http://www.matronics.com/Navigator?AeroElectric-List
ttp://forums.matronics.com
=_blank>http://www.matronics.com/contribution
*
*
*
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grosseair(at)comcast.net
Guest
|
| Posted: Wed Sep 22, 2010 5:49 pm Post subject: Digi-key shipping charges |
|
|
They say they deliver on Saturday, but my experience is that they don't actually do it, and sometimes they don't even deliver during the week when they promise. I won't use them anymore.
John Grosse
Sent from my iPad
On Sep 22, 2010, at 6:31 PM, Ron Quillin <rjquillin(at)gmail.com (rjquillin(at)gmail.com)> wrote:
[quote] At 07:56 9/22/2010, you wrote:
| Quote: | It's usually the cheapest, and the coolest
thing is it's the ONLY usually to get FREE saturday delivery.
That extra delivery day a week (that we may not have forever)
has saved me tons of headaches. |
Also for when you need a Saturday delivery, check into FedEx HOME delivery.
While not as economical as USPS, they do have Saturday delivery -without- additional charges.
Ron Q.
[b]
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trigo(at)mail.telepac.pt
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| Posted: Thu Sep 23, 2010 12:36 am Post subject: Digi-key shipping charges |
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Mike
I do agree with you!
It has happened to me many times, and aggravated by the fact that my shipments from the US have to cross the Atlantic.
Carlos
do not archive
From: owner-aeroelectric-list-server(at)matronics.com [mailto:owner-aeroelectric-list-server(at)matronics.com] On Behalf Of Mike Welch
Sent: quarta-feira, 22 de Setembro de 2010 23:46
To: aeroelectric-list(at)matronics.com
Subject: RE: AeroElectric-List: Digi-key shipping charges
Carlos,
When it comes to the checkout, a buyer has a choice of picking whichever shipper and method he
wants. Not knowing any better, I chose UPS. I didn't realize the advantages Bob refers to.
Digi-key offers no advice on the issue, they just charge you whatever their rates are for the shipper
you choose.
The customer service lady said if I would have chosen USPO first class, it would have been $2.00,
not the $10.59. Again, IF I knew, I would have done that. Live and learn. Digi-key does NOT pre-warn
it's customers, they just charge you, and let you learn the hard way....period!! They are, however, NO
different from any other vendor. None of them give a crap about how much money it costs you.
Mike Welch
Date: Wed, 22 Sep 2010 17:22:20 -0500
To: aeroelectric-list(at)matronics.com
From: nuckolls.bob(at)aeroelectric.com
Subject: RE: Digi-key shipping charges
At 04:35 PM 9/22/2010, you wrote:
Mike
I’m sorry to disagree with you, bit you were not screwed by Digi-key, you were screwed by UPS.
Carlos
[quote] [b]
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harley(at)agelesswings.co
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| Posted: Thu Sep 23, 2010 3:43 am Post subject: Digi-key shipping charges |
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I have to respectfully disagree with you, John. I've used Fedex ground and Fedex Home regularly for my model plans from my website as well as other items I've sold on eBay. I also specify it when I order online, if it is offered. In most cases it costs less and is faster than the post office...even if using parcel post (which can take a week to deliver).
I have had many Fedex Saturday deliveries both to me and to my customers.
A couple of good recent examples.
I live in western New York, near Rochester. When my sister flies here from Chicago, her husband ships her luggage so as not to not have to pay the checked bag charge, and I return it that way when she leaves. The last time she was here, two weeks ago, her plane left Wednesday afternoon, and I dropped her bag off at the local Fedex (formerly Kinkos) later that evening. It was delivered at her home in Park Forest Saturday morning. Her 52+ pound bag cost $22.55 to ship from Henrietta to Park Forest. It would have cost her $75 to check it ($25 checked bag fee, and $50 over 50 pounds fee)
2nd example...Monday evening this week I ordered a tool from McMaster-Carr (a tubing bender) and specified it ship by Fedex Ground. When I first logged on to my computer Wednesday morning, I received the email from McMaster-Carr (which had been sent the night before after I had shutdown for the night) with the tracking number. On checking the tracking on the Fedex website, it said that it had been delivered! I immediately went to my front door, and met the Fedex driver just as he was coming up the driveway! The two pound package was shipped for $4.62 and took less than two days to get here. Since my normal postal delivery isn't until after 2 PM, Fedex was faster and lower cost than the post office for anything except media mail, which, of course, a tubing bender doesn't qualify for.
These examples are not unique, in over 10 years of using Fedex, they have never disappointed me. I only use the post office for packages less than 13 ounces, as that can be shipped first class which is usually a lower cost.
Harley Dixon
www.agelesswings.com
On 9/22/2010 9:40 PM, Grosseair wrote: [quote] They say they deliver on Saturday, but my experience is that they don't actually do it, and sometimes they don't even deliver during the week when they promise. I won't use them anymore.
John Grosse
Sent from my iPad
On Sep 22, 2010, at 6:31 PM, Ron Quillin <rjquillin(at)gmail.com (rjquillin(at)gmail.com)> wrote:
| Quote: | At 07:56 9/22/2010, you wrote:
| Quote: | It's usually the cheapest, and the coolest
thing is it's the ONLY usually to get FREE saturday delivery.
That extra delivery day a week (that we may not have forever)
has saved me tons of headaches. |
Also for when you need a Saturday delivery, check into FedEx HOME delivery.
While not as economical as USPS, they do have Saturday delivery -without- additional charges.
Ron Q.
Checked by AVG - www.avg.com
|
[b]
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grosseair(at)comcast.net
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| Posted: Thu Sep 23, 2010 5:50 am Post subject: Digi-key shipping charges |
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I guess it depends on your area. I'm glad it works for you.
John
Sent from my iPad
On Sep 23, 2010, at 7:33 AM, Harley <harley(at)agelesswings.com (harley(at)agelesswings.com)> wrote:
[quote] I have to respectfully disagree with you, John. I've used Fedex ground and Fedex Home regularly for my model plans from my website as well as other items I've sold on eBay. I also specify it when I order online, if it is offered. In most cases it costs less and is faster than the post office...even if using parcel post (which can take a week to deliver).
I have had many Fedex Saturday deliveries both to me and to my customers.
A couple of good recent examples.
I live in western New York, near Rochester. When my sister flies here from Chicago, her husband ships her luggage so as not to not have to pay the checked bag charge, and I return it that way when she leaves. The last time she was here, two weeks ago, her plane left Wednesday afternoon, and I dropped her bag off at the local Fedex (formerly Kinkos) later that evening. It was delivered at her home in Park Forest Saturday morning. Her 52+ pound bag cost $22.55 to ship from Henrietta to Park Forest. It would have cost her $75 to check it ($25 checked bag fee, and $50 over 50 pounds fee)
2nd example...Monday evening this week I ordered a tool from McMaster-Carr (a tubing bender) and specified it ship by Fedex Ground. When I first logged on to my computer Wednesday morning, I received the email from McMaster-Carr (which had been sent the night before after I had shutdown for the night) with the tracking number. On checking the tracking on the Fedex website, it said that it had been delivered! I immediately went to my front door, and met the Fedex driver just as he was coming up the driveway! The two pound package was shipped for $4.62 and took less than two days to get here. Since my normal postal delivery isn't until after 2 PM, Fedex was faster and lower cost than the post office for anything except media mail, which, of course, a tubing bender doesn't qualify for.
These examples are not unique, in over 10 years of using Fedex, they have never disappointed me. I only use the post office for packages less than 13 ounces, as that can be shipped first class which is usually a lower cost.
Harley Dixon
www.agelesswings.com
On 9/22/2010 9:40 PM, Grosseair wrote: | Quote: | They say they deliver on Saturday, but my experience is that they don't actually do it, and sometimes they don't even deliver during the week when they promise. I won't use them anymore.
John Grosse
Sent from my iPad
On Sep 22, 2010, at 6:31 PM, Ron Quillin <[url=mailto:rjquillin(at)gmail.com]rjquillin(at)gmail.com (rjquillin(at)gmail.com)[/url]> wrote:
| Quote: | At 07:56 9/22/2010, you wrote:
| Quote: | It's usually the cheapest, and the coolest
thing is it's the ONLY usually to get FREE saturday delivery.
That extra delivery day a week (that we may not have forever)
has saved me tons of headaches. |
Also for when you need a Saturday delivery, check into FedEx HOME delivery.
While not as economical as USPS, they do have Saturday delivery -without- additional charges.
Ron Q.
Checked by AVG - www.avg.com
|
|
[b]
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nuckolls.bob(at)aeroelect
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| Posted: Thu Sep 23, 2010 6:41 am Post subject: Digi-key shipping charges |
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| Quote: |
The customer service lady said if I would have chosen USPO first
class, it would have been $2.00,
not the $10.59. Again, IF I knew, I would have done that. Live and learn.
|
Real education is always expensive. Look at
the $time$ expended in colleges and universities
every year . . . with a retention rate on the
order of a few percent. I find that he most useful
knowledge comes to us in small "lessons" that enjoy
virtually 100% retention. This lesson cost you about
$8. Having shared it with 1800 other folks offers
a potential for a great return on investment. I had
a $65 event last night that was combined with 4
hours of pounding the asphalt. I'm not going to forget
THAT lesson either.
Bob . . .
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ainut(at)hiwaay.net
Guest
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| Posted: Thu Sep 23, 2010 8:49 am Post subject: Digi-key shipping charges |
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Also, UPS will not pay for damages they do to your items. The still owe
me nearly $12,000 for ceramic tile that made it here all the way from
Spain to Alabama. We took possession and shipped it forward to a new
home we were building near Phoenix. Half of the shipment didn't make it
in one piece. All we got from UPS was the telephone shuffle and
complete runaround. I hate UPS Others tell the exact same story of UPS
not honoring their shipment guarantees/insurance. They can go to
blazes, I hope. I don't use them if I have any other choice and
sometimes will not order the product at all if the vendor uses only UPS.
David M.
Mike Welch wrote:
| Quote: | Carlos,
When it comes to the checkout, a buyer has a choice of picking
whichever shipper and method he
wants. Not knowing any better, I chose UPS. I didn't realize the
advantages Bob refers to.
Digi-key offers no advice on the issue, they just charge you
whatever their rates are for the shipper
you choose.
The customer service lady said if I would have chosen USPO first
class, it would have been $2.00,
not the $10.59. Again, IF I knew, I would have done that. Live and
learn. Digi-key does NOT pre-warn
it's customers, they just charge you, and let you learn the hard
way....period!! They are, however, NO
different from any other vendor. None of them give a crap about how
much money it costs you.
Mike Welch
------------------------------------------------------------------------
Date: Wed, 22 Sep 2010 17:22:20 -0500
To: aeroelectric-list(at)matronics.com
From: nuckolls.bob(at)aeroelectric.com
Subject: RE: Digi-key shipping charges
At 04:35 PM 9/22/2010, you wrote:
Mike
I’m sorry to disagree with you, bit you were not screwed by
Digi-key, you were screwed by UPS.
Carlos
Gently, gently. I don't think anyone got screwed. There
are certain fixed costs with moving a package of any size
from point A to point B. It takes just as much computer,
paper, nearly as much labor, and certainly resources
to move a 1 oz box as a 100 oz box.
When we started the 'Connection 24+ years ago, priority
mail ($2.90) for the single product (the book) was a pretty
good buy. Nowadays, we have a variety of products with
plans to have all products offer "free shipping". Well,
we ALL know there's no such thing . . . but it seems
to be be the wave of the future. I just came home from
the post office having shipped 2 books priority overseas,
6-7 books media mail, a couple of CD's and some OV modules
in padded envelopes as first class.
In every case, the least expensive method for my location
(no UPS counter but a post office a few blocks away) was
selected for each shipment. Sometimes, a customer's order
goes out in TWO envelopes, one medial mail and one first
class.
At the same time, I get the occasional request for UPS or
nothing . . . UPS stops at their door but their PO box
is 15 miles away, and I CAN get on the computer and have
UPS pick up a box from my front porch. But it takes about
10 minutes longer to process a UPS Shipment and the packing
materials are more robust. I don't charge extra for that
but it is a pain in the arse.
Bottom line is that there are usually options that can
be selected to meet your needs for service, speed and
price. Obviously, we've learned that UPS is not a good
choice of carriers for a single 0.6 ounce transistor.
Bob . . .
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If you're an American, just say NO to the Obamanation and to Soros!
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longg(at)pjm.com
Guest
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| Posted: Thu Sep 23, 2010 9:59 am Post subject: Digi-key shipping charges |
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Unfortunately this has become an all too common scene in the US. Instead
of improving, customer service everywhere is falling apart. There are
actually very few companies left in the US that understand what customer
service means. From what I've seen a growing population, smaller profits
and lost patience is mostly to blame.
UPS is just like an insurance company, their goal in life is collecting
fees and not paying claims. They've mastered cheating the paying
customer in a freight business that is already cut-throat. That's ok, if
they crash a few more airplanes, they'll get their due.
It will cost you more and require more legwork, but if you want it done
right, move the big stuff yourself. The other option is to use a
dedicated freight service. That means your load is their only objective
from start to finish. I've moved cars and other big things like this and
have done well. If you don't have the bosses and the drivers cell
number, you don't have control. That 12k loss in tile could have been
protected by paying $1200 in trucking.
Glenn E. Long
--
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nuckolls.bob(at)aeroelect
Guest
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| Posted: Thu Sep 23, 2010 10:00 am Post subject: Digi-key shipping charges |
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At 11:14 AM 9/23/2010, you wrote:
| Quote: |
Also, UPS will not pay for damages they do to your items. The still
owe me nearly $12,000 for ceramic tile that made it here all the way
from Spain to Alabama. We took possession and shipped it forward to
a new home we were building near Phoenix. Half of the shipment
didn't make it in one piece. All we got from UPS was the telephone
shuffle and complete runaround. I hate UPS Others tell the exact
same story of UPS not honoring their shipment
guarantees/insurance. They can go to blazes, I hope. I don't use
them if I have any other choice and sometimes will not order the
product at all if the vendor uses only UPS.
|
Did the shipper purchase the insurance? That IS an
option that must be exercised on the shipper's data
entry screen. It's been a long time but I can recall
at least two instances where my claims for shipping
damage of over $1000 were honored after their rep
checked over the packaging. Ceramic tile is NOT easy
to handle. It has a fragility-to-weight ratio that
severely challenges a shipper's packaging talents.
I opened a box of tile last week where one piece in
the middle of the stack was broken in three pieces.
Like all things hard, brittle, thin and large area,
the variables for fragility are huge. Stacking thin
sheets that are not also VERY flat is problematic.
Had a new shower door in my rental house explode
last week for no good reason at all. The renter had
been away for a week and when he came home, it was
in itty-bitty pieces all over the floor. Clearly a
manufacturing defect in a very thin, highly stressed,
brittle sheet.
I don't dispute your experience. Without knowing root cause of
the failures along with the shipper's skills (or lack
thereof) to manufacture, pack AND purchase insurance,
any assertion that, "UPS will not pay for damages they
do to your items" needs more support.
Bob . . .
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ainut(at)knology.net
Guest
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| Posted: Thu Sep 23, 2010 11:12 am Post subject: Digi-key shipping charges |
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Of course we had insurance for stuff that cost us so much money. We
left it in the original boxes and remember: the boxes made it all the
way from Spain to the local store without any damage (that we could hear
and we even opened a couple boxes to be sure.)
David
Robert L. Nuckolls, III wrote:
| Quote: |
<nuckolls.bob(at)aeroelectric.com>
At 11:14 AM 9/23/2010, you wrote:
>
>
> Also, UPS will not pay for damages they do to your items. The still
> owe me nearly $12,000 for ceramic tile that made it here all the way
> from Spain to Alabama. We took possession and shipped it forward to
> a new home we were building near Phoenix. Half of the shipment
> didn't make it in one piece. All we got from UPS was the telephone
> shuffle and complete runaround. I hate UPS Others tell the exact
> same story of UPS not honoring their shipment guarantees/insurance.
> They can go to blazes, I hope. I don't use them if I have any other
> choice and sometimes will not order the product at all if the vendor
> uses only UPS.
Did the shipper purchase the insurance? That IS an
option that must be exercised on the shipper's data
entry screen. It's been a long time but I can recall
at least two instances where my claims for shipping
damage of over $1000 were honored after their rep
checked over the packaging. Ceramic tile is NOT easy
to handle. It has a fragility-to-weight ratio that
severely challenges a shipper's packaging talents.
I opened a box of tile last week where one piece in
the middle of the stack was broken in three pieces.
Like all things hard, brittle, thin and large area,
the variables for fragility are huge. Stacking thin
sheets that are not also VERY flat is problematic.
Had a new shower door in my rental house explode
last week for no good reason at all. The renter had
been away for a week and when he came home, it was
in itty-bitty pieces all over the floor. Clearly a
manufacturing defect in a very thin, highly stressed,
brittle sheet.
I don't dispute your experience. Without knowing root cause of
the failures along with the shipper's skills (or lack
thereof) to manufacture, pack AND purchase insurance,
any assertion that, "UPS will not pay for damages they
do to your items" needs more support.
Bob . . .
|
--
If you're an American, just say NO to the Obamanation, to socialism, and get rid of Soros.
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