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Tru Trak Digitrak Issues

 
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pbesing(at)yahoo.com
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PostPosted: Thu May 11, 2006 3:23 pm    Post subject: Tru Trak Digitrak Issues Reply with quote

Anyone have issues with TruTrak lately? It took about
6 weeks to get mine after begging and pleading they
send it to me. Finally I said, "I at least need the
servo since my whole airplane insides are removed and
would like to install it." They said fine, but then
said the got one together to send me.

They don't keep finished autopilots on the shelf, I'm
told. John Stark is who I purchased it from and he
said 2-4 weeks is typical, but mine was more like 6.
Not a big deal if you are building your airplane, but
when you are planning trips and planning a new
instrument panel install on a finished airplane,
delivery time become an issue.

Then, when it showed up in the mail, the darn buttons
that have the arched arrows are installed backwards.
So now I have to send the darn thing back and not fly
with it on a trip this weekend like I had planned.

Not good so far...after reading the Trio website, I'm
thinking I should have gone Trio. (not to start a
trio/trutrak war, by any means)

Paul Besing
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DOUGPFLYRV(at)aol.com
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PostPosted: Thu May 11, 2006 6:39 pm    Post subject: Tru Trak Digitrak Issues Reply with quote

I gave had some positive & negative response from TruTrak. When a servo went
bad they quickly sent one and then I returned the failed unit. I bought the
ADI last June and have yet to receive the backup battery. They keep telling me
it will be shipped soon. I asked about returning the ADI for refund & was
told I could get a credit toward some other product.
NOT A HAPPY CAMPER!!!
Doug Preston
RV-7 N731RV
RV-7A N196VA
RV-10 40372


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sportav8r(at)aol.com
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PostPosted: Fri May 12, 2006 7:46 am    Post subject: Tru Trak Digitrak Issues Reply with quote

I "went Trio," have had some issues which they were extremely quick and helpful with, and now have but one regret: eventual compatibility with GRT EFIS for coupled approach capability (specifically the glideslope portion) seems far off in the future and doubtful at best. My Trio system may be reluctantly for sale later this year, as I make the transition to glass panel and IFR capability. But I cannot say enough good things about the performance vs. price and the customer care at Trio.

-Stormy

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rv8ch



Joined: 10 Jan 2006
Posts: 250
Location: Switzerland

PostPosted: Fri May 12, 2006 8:51 am    Post subject: Tru Trak Digitrak Issues Reply with quote

Quote:
I "went Trio," have had some issues which they were extremely quick
and helpful with, and now have but one regret: eventual compatibility
with GRT EFIS for coupled approach capability (specifically the
glideslope portion) seems far off in the future and doubtful at best.
My Trio system may be reluctantly for sale later this year, as I make
the transition to glass panel and IFR capability. But I cannot say
enough good things about the performance vs. price and the customer
care at Trio.

I've got the Trio AP as well, and I plan to install their altitude
hold. At least I've got a couple of holes in my panel waiting
for it.

Those Trio guys are great to work with. I have not had a problem
with mine, but I'm not yet flying. Any questions I've had
were answered very quickly and very thoroughly.

I'm sure they would be happy to work with GRT to make sure
their AP works with the EFIS. GRT must realize that TruTrak
is becoming a competitor, having recently announced their
own EFIS product.

I hope you won't need to remove your Trio to get full use
of your GRT EFIS. Perhaps now is the time for those of us
using the Trio and the GRT EFIS to start sending in our
requirements.
--
Mickey Coggins
http://www.rv8.ch/
#82007 finishing
do not archive


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Mickey Coggins
http://www.rv8.ch/
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