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Matco contact

 
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dlm46007(at)cox.net
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PostPosted: Fri Aug 11, 2006 3:24 pm    Post subject: Matco contact Reply with quote

following info taken from the archive0 3/16/2006


The name , IIRC, was same as someone posted. He is the Van's rep0 at Matco.
550 West 3615 South
Salt Lake City, UT 84115 0 USA

(801) 486-7574
(801) 486-75810 Fax

tech(at)MATCOmfg.com
you will need to call for0 RMA.


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rj_todd(at)yahoo.co.uk
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PostPosted: Sat Aug 12, 2006 2:25 am    Post subject: Matco contact Reply with quote

I have recently exchanged my wheel - I passed the tip
onto John Dunne and originally got it from Dave
McNeill - thanks very much Dave.

What you need to do is contact Matco, easiest way is
to e-mail tech(at)matcomfg.com and explain what you want.
The replacement wheel is the WHLNW511.25, the
difference is that hub is machined for the longer stem
of the inner tube we use. I dealt with George Happ
who was most professional.

They will advise you of your costs and options
available. The wheel has to be in absolutely brand
new condition for the simple exchange. They apply a
handling charge to make the swap as well as charging
return postage. My costs were in Ozzie Dollars and
therefore not applicable to most.

They will supply you with a RMA which must be
exhibited on the return parcel. Again, I can't comment
on timescales as I'm on the other side of the world!

Rodger
Somewhere gazing at the QB
--- David McNeill <dlm46007(at)cox.net> wrote:

Quote:
following info taken from the archive 3/16/2006


The name , IIRC, was same as someone posted. He is
the Van's rep at Matco.


550 West 3615 South
Salt Lake City, UT 84115 USA

(801) 486-7574
(801) 486-7581 Fax

tech(at)MATCOmfg.com


you will need to call for RMA.





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