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Door strut brackets

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hotwheels

Joined: 01 Jun 2007
Posts: 240

Posted: Thu Jun 19, 2014 7:04 am Post subject: Door strut brackets

I sent the following note to Sean at planearound.com.



"I've been flying my -10 with two of the door strut brackets (and McMaster seals) for just over a year. Recently my son opened the passenger side door and the bracket snapped in two. Nothing special about the door or how he opened it as far as I could tell."



Sean emailed back asking if I had plastic or metal brackets. Mine were plastic. He generously offered to send me replacement metal brackets for no charge. They arrived promptly and fit perfectly.



Great customer service! It's nice when a vendor stands behind their product and goes out of their way to ensure a happy (repeat) customer. 



Cheers,

Jay

433RV - flying

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