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Garmin Service

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pbesing(at)yahoo.com
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Posted: Sat Jul 08, 2006 8:06 am Post subject: Garmin Service

I remember someone stating a problem with Garmin

service a while back, and thought I would add to the

discussion.  I have a Garmin 396 that I had mounted in

an Airgizmos panel dock.  When working on my new

panel, the antenna wire touched a breaker and somehow

damaged the ground portion of the 396.  It wouldn't

recognize any external power anymore!



So I sent it back, to see if it would be fixed under

warranty.  It was shipped out from them 3 days later

via second day air, no charge.  It had a couple of

scratches on it, and one small scratch on the screen I

wasn't happy about before hand.  They replaced the

entire front and back covers of the unit as well, all

no charge.  



That's pretty darn good service I'd say for a large

corporation like Garmin.



Paul Besing

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