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Good service

 
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dredmoody(at)cox.net
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PostPosted: Tue Jul 18, 2006 4:06 am    Post subject: Good service Reply with quote

Wanted to let the Zenith folks know and the Zenith list subscribers as well that the factory did a good job helping fix a problem that I had caused. I messed up the A5 nosepiece of the factory tool kit pneumatic rivet puller weekend before last. I was attempting to buff the face smooth and removed too much metal making the nosepiece useless.
 
I shipped the messed up nosepiece plus two more nosepieces for my old Harbor Freight pneumatic puller to them for maching/reconditioning on the Monday. They received the shipment on Wednesday, got the work done and shipped them back on Friday. I had them back in service here on the following Monday. I just wanted to thank them publicly for fast service and for getting me out of a bind.
 
One other note.... FYI, having compared them I can now say that the Harbor Freight puller is much more smooth in its action and doesn't "buck" anywhere near as much as the one furnished in the tool kit from the factory. The factory puller does fit better in some places while the Harbor Freight puller fits better in other sites.
 
Thanks again to the folks at ZAC in Missouri,
 
Ed Moody II
Rayne, LA
601XL / 2nd wing
 
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rstone4(at)hot.rr.com
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PostPosted: Tue Jul 18, 2006 6:07 am    Post subject: Good service Reply with quote

Hay Ed,
     From what you have said maybe builders aught to have both rivet pullers.  What you had to say about Zenith doing a good job helping you fix your problem is no supprise to those of us who have done business with them, they are known for that.
 
Bob Stone, Harker Heights, Tx
ZodiacXL,  Do not Archive
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dredmoody(at)cox.net
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PostPosted: Tue Jul 18, 2006 6:55 am    Post subject: Good service Reply with quote

Yep Bob, I definitely recommend the HF puller (blue with chromed nose) for rivetting skins because it doesn't kick and leave marks near the rivet head.

Ed

---- "Robert L. Stone" <rstone4(at)hot.rr.com> wrote:
Quote:
Hay Ed,
From what you have said maybe builders aught to have both rivet pullers.


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