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PlanePower - won't repair their own alternators. B&C will.

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TimRVator(at)comcast.net
Guest

Posted: Mon Jul 31, 2017 2:16 pm Post subject: PlanePower - won't repair their own alternators. B&C will.

At about 800 hours tach time, 950 hrs hobbs time, my Planepower 

alternator dropped to 1/2 output (26-28 Amp) maximum output enroute to 

OSH last week. I spoke to PlanePower's reps at OSH last week (including 

the alternator product line lead). Here's the summary:



- PlanePower suggests it's either a diode failure, or (more likely) a 

failure of part of the stator (due to a known issue with PlanePower 

alternators manufactured in the past).

- PlanePower won't repair this alternator.

- PlanePower won't repair the new version that they currently sell for 

RV's. "It's not worth our time."

- PlanePower won't offer any consideration or discount for those who 

purchased an alternator that failed.



This is consistent with other reports I've heard regarding Hartzell 

Engine Technology (PlanePower owner) customer service.



So I spoke to B & C about their alternator. Yes, they offer repair 

service. Yes, they'll overhaul or IRAN their alternator.



I bought a B&C alternator and external controller at OSH. I'd be better 

off right now if I'd just spent the extra money on a B&C in the first place.



-- 

Tim Lewis -- HEF (Manassas, VA)

A&P

RV-6A N47TD -- 1104 hrs - sold

RV-10 N31TD -- 960 hrs

- The Matronics RV10-List Email Forum -

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d.j.goneflyin(at)earthlin
Guest

Posted: Mon Jul 31, 2017 3:30 pm Post subject: PlanePower - won't repair their own alternators. B&C will.

I have 1100 hours on my B&C alternators and no problem. This alternator is used by many companies flight schools. 

Get the Best,

David



Sent from my iPad



 	  Quote: 	
		   On Jul 31, 2017, at 6:15 PM, Tim Lewis <TimRVator(at)comcast.net> wrote:

 

 

 

 At about 800 hours tach time, 950 hrs hobbs time, my Planepower alternator dropped to 1/2 output (26-28 Amp) maximum output enroute to OSH last week. I spoke to PlanePower's reps at OSH last week (including the alternator product line lead). Here's the summary:

 

 - PlanePower suggests it's either a diode failure, or (more likely) a failure of part of the stator (due to a known issue with PlanePower alternators manufactured in the past).

 - PlanePower won't repair this alternator.

 - PlanePower won't repair the new version that they currently sell for RV's. "It's not worth our time."

 - PlanePower won't offer any consideration or discount for those who purchased an alternator that failed.

 

 This is consistent with other reports I've heard regarding Hartzell Engine Technology (PlanePower owner) customer service.

 

 So I spoke to B & C about their alternator. Yes, they offer repair service. Yes, they'll overhaul or IRAN their alternator.

 

 I bought a B&C alternator and external controller at OSH. I'd be better off right now if I'd just spent the extra money on a B&C in the first place.

 

 -- 

 Tim Lewis -- HEF (Manassas, VA)

 A&P

 RV-6A N47TD -- 1104 hrs - sold

 RV-10 N31TD -- 960 hrs

- The Matronics RV10-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV10-List

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