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Nic(at)skyhi.flyer.co.uk
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 Posted: Mon Jan 30, 2006 3:23 am Post subject: Service variations |
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Bob - I don't have an issue with items that are on backorder, I do however
think that suppliers have a duty to stick to their promises. In this case
ACS promised fast track delivery on the items I ordered, and only when they
didn't arrive ten days later and I chased them did they finally admit that
the goods would not be despatched for weeks to come.
Had I known this from the outset it would have saved me numerous overseas
calls and I would have ordered from an outlet that had the goods ready to
ship.
Many thanks for all the help to source an alternative intercom, Now I just
need to know which is the best two place 2 1/4" intercom with music input
that is available off the shelf at any reasonable price.
Rgds, Nic
| Quote: | Sunday night I ordered some parts from ACS and I received them Wedensday
USPS. I don't know how they could get much quicker, unless I paid the
overnight freight.
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chaztuna(at)adelphia.net
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| Posted: Mon Jan 30, 2006 5:27 am Post subject: Service variations |
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Nic,
I would suggest that in future, when dealing with ACS, you do your
ordering off of their web site. Their site will show you whether the item
in question is in stock (and at which of their two warehouses) or on back
order. I've also found that often the web site price is slightly lower (5%)
than the listed paper catalog price. I really like using the web site to
order from them.
Charlie Kuss
| Quote: |
Bob - I don't have an issue with items that are on backorder, I do however
think that suppliers have a duty to stick to their promises. In this case
ACS promised fast track delivery on the items I ordered, and only when they
didn't arrive ten days later and I chased them did they finally admit that
the goods would not be despatched for weeks to come.
Had I known this from the outset it would have saved me numerous overseas
calls and I would have ordered from an outlet that had the goods ready to
ship.
Many thanks for all the help to source an alternative intercom, Now I just
need to know which is the best two place 2 1/4" intercom with music input
that is available off the shelf at any reasonable price.
Rgds, Nic
> Sunday night I ordered some parts from ACS and I received them Wedensday
> USPS. I don't know how they could get much quicker, unless I paid the
> overnight freight.
|
| | - The Matronics RV-List Email Forum - | | | Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:
http://www.matronics.com/Navigator?RV-List |
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