jeffrey_davidson(at)earth
Guest
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 Posted: Wed Jul 11, 2007 11:15 am Post subject: Contact us inquiry: info |
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When asked about "Apparently Aircraft Spruce has a new policy for shipping orders via USPS. In this case (by far the least expensive method of shipping small orders) they now take two business days to process the order instead of one. They prepare it on the first day and get it to the post office on the second day. This is a big reduction in service, in my experience, since they used to process and ship USPS orders in the same day up to now."
Aircraft Spruce replied:
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"Jeff,
I apologize for any confusion on shipping USPS. This is usually the least
expensive way of shipping, but we have always taken our mail orders to the
post office in the morning. No new policies have been implimented. All USPS
orders are taken to the post office the day after they are invoiced, and
there are no guaranteed delivery times with USPS. UPS, FED EX, and DHL have
trucks that come several times in the evening to pick up their packages, but
we have to deliver mail orders to the post office with our truck. We have
vendor orders to pick up in L.A., Orange, and Riverside counties, and is
most efficient to have a regular morning delivery to the post office. We are
doing our best to get your parts to you as soon as possible, but if you have
a rush order, please select UPS, FED EX or DHL as your forwarder. Please
contact me if you have any other questions or concerns.
Regards,
Josh Solis"
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