Matronics Email Lists :: View topic - Jabiru Canada

Matronics Email Lists
Web Forum Interface to the Matronics Email Lists

Get Email Distribution Too! FAQ Search Memberlist Usergroups Register

Profile Log in to check your private messages Log in

Jabiru Canada - defunct or just bad service?

Matronics Email Lists Forum Index -> JabiruEngine-List

View previous topic :: View next topic

Author Message

d.goddard(at)ns.sympatico
Guest

Posted: Wed Jul 11, 2007 12:22 pm Post subject: Jabiru Canada - defunct or just bad service?

Jabiru Canada has managed to ignore four emails spaced over the course of 7 

weeks. The request is simple enough, based on Lynn matesons experience I 

wanted to know the package price to put a 2200 on my Kitfox. Are they no 

longer in business or do they simply not care enough to respond? To be 

honest unless they can come up with a good reason why they haven't bothered 

responding they aren't getting my business. What if I needed a part?

- The Matronics JabiruEngine-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?JabiruEngine-List

matronics(at)rtist.nl
Guest

Posted: Wed Jul 11, 2007 12:38 pm Post subject: Jabiru Canada - defunct or just bad service?

 	  Quote: 	
		   

 <d.goddard(at)ns.sympatico.ca>



 Jabiru Canada has managed to ignore four emails spaced over the course of 

 7 weeks. The request is simple enough, based on Lynn matesons experience I 

 wanted to know the package price to put a 2200 on my Kitfox. Are they no 

 longer in business or do they simply not care enough to respond? To be 

 honest unless they can come up with a good reason why they haven't 

 bothered responding they aren't getting my business. What if I needed a 

 part?




	


Just like many aircarft-oriented businesses they may be stuck in last 

century and not into newfangled inventions such as eeemail. Have you tried 

the old-fashioned way? Ya know, call them??



Rob

- The Matronics JabiruEngine-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?JabiruEngine-List

craig(at)craigr.com
Guest

Posted: Wed Jul 11, 2007 12:51 pm Post subject: Jabiru Canada - defunct or just bad service?

 	  Quote: 	
		   Jabiru Canada has managed to ignore four emails spaced over the course of 

 7 weeks. ... Are they no longer in business or do they simply not care 

 enough to respond? To be honest unless they can come up with a good 

 reason why they haven't bothered responding they aren't getting my 

 business. What if I needed a part? 


	


There are Jabiru dealers in other nearby countries who are members of this

list who would benefit from taking your comments to heart. Lack of

responsiveness to email sends a very clear message about a company's

attitude toward customer service.



My company has a customer base that is orders of magnitude larger than

Jabiru's, and we respond to all emails from all customers immediately. We

don't always have the answers they want, but we at least let them know we're

listening.



With that said, it wouldn't hurt to verify you have the right address, but

then give them a call. You might find them more attentive to old-fashioned

modes of communication. We are, after all, talking about internal combustion

engines here. 



Craig

- The Matronics JabiruEngine-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?JabiruEngine-List

Kayberg(at)aol.com
Guest

Posted: Wed Jul 11, 2007 1:22 pm Post subject: Jabiru Canada - defunct or just bad service?

In a message dated 7/11/2007 4:52:29 PM Eastern Daylight Time,  craig(at)craigr.com writes:

  	  Quote: 	
		  

There are Jabiru dealers in other nearby countries who are members    of this

list who would benefit from taking your comments to heart. Lack    of

responsiveness to email sends a very clear message about a    company's

attitude toward customer service.



My company has a    customer base that is orders of magnitude larger than

Jabiru's, and we    respond to all emails from all customers immediately. We

don't always have    the answers they want, but we at least let them know    we're

listening.

	


 

  

 So you are the one that screws it up for the rest of  us!!!    I knew someone was answering their emails,  IMMEDIATLY!!!

  

 I find that customers dont always understand that if you are a very small  business, that you  dont always answer emails quickly.....particularly when  you are on vacation or buried in stinky stuff.

 I dont disagree, but fatigue is a fact of life for small business  owners.

  

 But I did notice that the attempts had been made over 7 weeks.  That  would be a bit long!!!

  

 doug koenigsberg



Get a sneak peak of the all-new AOL.com.

  [quote][b]

- The Matronics JabiruEngine-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?JabiruEngine-List

avidaerobat(at)yahoo.ca
Guest

Posted: Sat Jul 14, 2007 2:06 pm Post subject: Jabiru Canada - defunct or just bad service?

Funny they answer my emails.

Try phoning!

I do phone them from time to time. Long distance in Canada runs from 2 to 10 cents per minute,  The worst it will cost is $6.00 per hour.

Also consider Skype, you can call anywhere in North America for less than 20 bucks per year, and anywhere in the world for only 2 cents per minute.  



Ed

Calgary

"Dave G." <d.goddard(at)ns.sympatico.ca> wrote:[quote] --> JabiruEngine-List message posted by: "Dave G." 



Jabiru Canada has managed to ignore four emails spaced over the course of 7 

weeks. The request is simple enough, based on Lynn matesons experience I 

wanted to know the package price to put a 2200 on my Kitfox. Are they no 

longer in business or do they simply not care enough to respond? To be 

honest unless they can come up  [quote][b]

- The Matronics JabiruEngine-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?JabiruEngine-List

arno7452(at)bellsouth.net
Guest

Posted: Sat Jul 14, 2007 2:22 pm Post subject: Jabiru Canada - defunct or just bad service?

amen on skype

 Ken    

 CH701 65%

  

  

 [quote]   ---

- The Matronics JabiruEngine-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?JabiruEngine-List

Display posts from previous:

	Matronics Email Lists Forum Index -> JabiruEngine-List	All times are GMT - 8 Hours
Page 1 of 1

Jump to:

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You can download files in this forum