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GenGrumpy(at)aol.com
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 Posted: Thu Oct 04, 2007 7:37 pm Post subject: Rivethead - Aero |
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Anyone on the list have any clue what's going on with Rivethead (AKA Full Throttle)?
I ordered the rudder cable brackets from them 2 weeks ago, they've been paid, but I can't get them to either return phone calls or answer emails on the status of the order.
Do we have another D2 Avionics debacle here??
grumpy
N184JM
DO NOT ARCHIVE
See what's ne="_blank">Make AOL Your Homepage.
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VHMUM(at)bigpond.com
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| Posted: Thu Oct 04, 2007 7:47 pm Post subject: Rivethead - Aero |
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Oh dear ...check the archives. 2.75 months and still waiting
regards Chris
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rv10builder(at)verizon.ne
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planesmith(at)hotmail.com
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| Posted: Fri Oct 05, 2007 10:34 am Post subject: Rivethead - Aero |
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Received my door guides and pins yesterday. They were ordered a little over 2 months ago. So things are going out the door but very slowly. Rivetheads website is backup and running, it was shutdown for a while. Here is a email sent to me from David on 9/19/07 explaining the situation.
Vern Smith (324 cabin top) do not archive
RV Builder / Owner:
I apologize for the lack of communication concerning the status or your order. Over the past weeks I have been working to complete open orders. If your parts have not shipped yet, they will be on the way very shortly. I appreciate your frustration.
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I assure you Full Throttle Concepts will continue to provide and support these products. I am very thankful to every member of the RV community for their support. My intent is to provide parts of good quality, and I want each person to be satisfied years after their purchase.
I will be temporarily suspending new web orders as I concentrate on completing orders and building inventory. I will also use this time implement more efficient tooling and programming in the production processes. In an effort to provide better communication concerning order status, stock level and lead time information will be added to the website.
Again, I am very thankful to all of the people in the RV community for their support over the years. Keeping pace with this group can be challenging, but for me it is very rewarding. I enjoy this work very much and I will continue to improve my service.
Sincerely,
David Czachorowski
[quote] Date: Thu, 4 Oct 2007 21:29:01 -0700
From: rv10builder(at)verizon.net
Subject: Re: Rivethead - Aero
To: rv10-list(at)matronics.com
this is standard operating procedure. It's a side job, very busy, so on and so forth. You should have the stuff for christmas 
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johngoodman
Joined: 18 Sep 2006
Posts: 530
Location: GA
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| Posted: Fri Oct 05, 2007 6:48 pm Post subject: Re: Rivethead - Aero |
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Grumpy,
I had the same problem last year. He'll eventually get to you and they are beautiful. I keep the old ones right next to my plans to remind me that there are alternatives.
John
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