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Service variations - Spruce

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Nic(at)skyhi.flyer.co.uk
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Posted: Sun Feb 26, 2006 8:03 am Post subject: Service variations - Spruce

Several weeks ago I posted a message concerning the variations in service I

have received whilst building my RV8 and in particular the problems

encountered in ordering a Sigtronics intercom from Aircraft Spruce.



I am pleased to say that soon after my posting the issue was resolved and I

received a personal email message from Jim Irwin (President of Aircraft

Spruce) apologising for the delay.



The Sigtronics intercom is now installed and working well and I appreciate

the help of the list in suggesting alternative suppliers and products as

well as the impetus created to resolve the problem. Jim Irwin made it clear

in his email that Spruce values the custom of RV builders very highly.



Rgds, Nic

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