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Doug Sapp a Saint??? I have my doubts!

 
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elmar.h(at)shaw.ca
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PostPosted: Fri Nov 14, 2008 7:16 am    Post subject: Doug Sapp a Saint??? I have my doubts! Reply with quote

I am obviously the only one on this
list who is not happy with Doug Sapp.

I have my issues with Doug regarding
sending me the wrong parts, inferior parts
what break in a couple of hours on me,
no refund when sent some parts back
and sending me insulting emails claiming
everything is my fault (BTW, I kept all the
correspondence and invoices) and I am
very glad that I haven't bought anything
real expensive from Doug.

Since last year I am buying from Chinese
parts dealers and I am very happy with what
I see. Their parts are all brand-new, shipping
time is within 2 weeks and on top of it I pay less.

I can only speak for myself but I give those
guys from China a chance, how do we know
if nobody starts trying it ?

Just a thought.

cheers

Elmar


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czech6(at)mesanetworks.ne
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PostPosted: Fri Nov 14, 2008 7:34 am    Post subject: Doug Sapp a Saint??? I have my doubts! Reply with quote

This probably could have been handled between the 2 of you instead of the
world. But it is a free country.

--


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dougsappllc(at)gmail.com
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PostPosted: Fri Nov 14, 2008 7:41 am    Post subject: Doug Sapp a Saint??? I have my doubts! Reply with quote

Elmar,
My parts are guarenteed, if you don't like them, you don't own them. PERIOD.

The problem with you is that when I told you that all my parts bear a witness mark to make sure that no mix up occures, you took offense. And by the way you never did send the part back did you?? I have to wonder if why not, you know my guarentee, but you suddenly went silent when you discovered I could tell rather the part was your old broken one or my part which you claimed was defective.

The offer still stands Elmar, send the part back (my part) and I will cheerfully refund your money. I really don't know how I can be more fair.

A saint, no never claimed to be, but I do price myself on being fair and honest. But it seems your mileage does vary, and I'm truly sorry for that.

Always Yakin,
Doug




On Fri, Nov 14, 2008 at 7:18 AM, Elmar Hegenauer <elmar.h(at)shaw.ca (elmar.h(at)shaw.ca)> wrote:
[quote]--> Yak-List message posted by: Elmar Hegenauer <elmar.h(at)shaw.ca (elmar.h(at)shaw.ca)>

I am obviously the only one on this
list who is not happy with Doug Sapp.

I have my issues with Doug regarding
sending me the wrong parts, inferior parts
what break in a couple of hours on me,
no refund when sent some parts back
and sending me insulting emails claiming
everything is my fault (BTW, I kept all the
correspondence and invoices) and I am
very glad that I haven't bought anything
real expensive from Doug.

Since last year I am buying from Chinese
parts dealers and I am very happy with what
I see. Their parts are all brand-new, shipping
time is within 2 weeks and on top of it I pay less.

I can only speak for myself but I give those
guys from China a chance, how do we know
[quote][b]


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talew(at)bellsouth.net
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PostPosted: Fri Nov 14, 2008 7:42 am    Post subject: Doug Sapp a Saint??? I have my doubts! Reply with quote

Doug,
Look at this sentence structure.
I think "Elmer" is Chinese.
Terry Lewis
--


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dougsappllc(at)gmail.com
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PostPosted: Fri Nov 14, 2008 7:48 am    Post subject: Doug Sapp a Saint??? I have my doubts! Reply with quote

Bill,
I disagree, this is good healthy interchange which is good for the community at large. Although I would agree that it should not go on and on, after the initial post it should be taken off list. The list is a tool to keep the community abreast of many items, scoundrels being in Lithuania or here at home in the US are no different, we all need to stay informed. If no one says anything then we run the chance of having a out of control situation as we have now in Lithuania. Elmar has a right to voice his opinion. If he feels cheated he should have a venue to express himself, its up to the rest of the readers to be informed and make their own decision.

Best from Omak,
Doug
On Fri, Nov 14, 2008 at 7:33 AM, Bill Geipel <czech6(at)mesanetworks.net (czech6(at)mesanetworks.net)> wrote:
[quote]--> Yak-List message posted by: "Bill Geipel" <czech6(at)mesanetworks.net (czech6(at)mesanetworks.net)>

This probably could have been handled between the 2 of you instead of the
world. But it is a free country.


--


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czech6(at)mesanetworks.ne
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PostPosted: Fri Nov 14, 2008 8:20 am    Post subject: Doug Sapp a Saint??? I have my doubts! Reply with quote

Saint Doug?? Has a nice ring to it.

All you Yak guys, How much is considered a reasonable donation to Matronics??


From: owner-yak-list-server(at)matronics.com [mailto:owner-yak-list-server(at)matronics.com] On Behalf Of doug sapp
Sent: Friday, November 14, 2008 8:48 AM
To: yak-list(at)matronics.com
Subject: Re: Doug Sapp a Saint??? I have my doubts!


Bill,

I disagree, this is good healthy interchange which is good for the community at large. Although I would agree that it should not go on and on, after the initial post it should be taken off list. The list is a tool to keep the community abreast of many items, scoundrels being in Lithuania or here at home in the US are no different, we all need to stay informed. If no one says anything then we run the chance of having a out of control situation as we have now in Lithuania. Elmar has a right to voice his opinion. If he feels cheated he should have a venue to express himself, its up to the rest of the readers to be informed and make their own decision.



Best from Omak,

Doug

On Fri, Nov 14, 2008 at 7:33 AM, Bill Geipel <czech6(at)mesanetworks.net (czech6(at)mesanetworks.net)> wrote:
--> Yak-List message posted by: "Bill Geipel" <czech6(at)mesanetworks.net (czech6(at)mesanetworks.net)>

This probably could have been handled between the 2 of you instead of the
world. But it is a free country.

--


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dsavarese0812(at)bellsout
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PostPosted: Fri Nov 14, 2008 10:03 am    Post subject: Doug Sapp a Saint??? I have my doubts! Reply with quote

From my side of the fence, Doug is one of the best people I know and certainly one of the most helpful, honest and fair people I have ever had the privilege of doing business with as well. Without him, we'd all be in deep doo-doo.
Dennis

[quote] ---


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YakL1(at)aol.com
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PostPosted: Fri Nov 14, 2008 10:42 am    Post subject: Doug Sapp a Saint??? I have my doubts! Reply with quote

Sir:

Anyone on this list (or anywhere else) that has ever dealt with Mr. Sapp will testify loud and long about what a wonderful resource he is to this community. He is all of that, but he is also a great guy who has repeatedly gone WAY out on a limb to help out his customers. He took a flap off his own CJ-6 and sent it to me when I banged mine up. I am certain that this is only one of many stories that can be told about his incredible customer service.

It appears from your post that you are not a native speaker of English. Perhaps this has somehow lead you to misinterpret some portion of your correspondence with him.

Doug has been here for us for years and years. He is a gentleman and a professional. Many others have come and gone. Doug has my business preferentially. He has never done anything to make me consider anything else and has repeatedly acted in a manner which will secure that claim.

I don't know anything about the specifics of your business dealings with Doug, but I do know Doug as a resource person who has become a friend. You seem to recognize that many of us feel the same way. Maybe you should ask yourself why that is and reconsider your situation. In any case, you will make no headway on this list by slandering Mr. Sapp.

John Zecherle, MD

In a message dated 11/14/2008 7:17:17 A.M. Pacific Standard Time, elmar.h(at)shaw.ca writes:
Quote:
--> Yak-List message posted by: Elmar Hegenauer <elmar.h(at)shaw.ca>

I am obviously the only one on this
list who is not happy with Doug Sapp.

I have my issues with Doug regarding
sending me the wrong parts, inferior parts
what break in a couple of hours on me,
no refund when sent some parts back
and sending me insulting emails claiming
everything is my fault (BTW, I kept all the
correspondence and invoices) and I am
very glad that I haven't bought anything
real expensive from Doug.

Since last year I am buying from Chinese
parts dealers and I am very happy with what
I see. Their parts are all brand-new, shipping
time is within 2 weeks and on top of it I pay less.

I can only speak for myself but I give those
guys from China a chance, how do we know
if nobody starts trying it ?

Just a sp; (And Get Some AWESOME FREE find you for -Matt Dralle, List es y - MATRONICS WEB FORUMS =========================



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[quote][b]


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mark.bitterlich(at)navy.m
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PostPosted: Fri Nov 14, 2008 1:57 pm    Post subject: Doug Sapp a Saint??? I have my doubts! Reply with quote

Elmar,

You are correct. To the best of my knowledge, you are
the only person on this list who is not happy with Doug Sapp.

Mark Bitterlich
N50YK


--


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dhanshew(at)cinci.rr.com
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PostPosted: Fri Nov 14, 2008 2:23 pm    Post subject: Doug Sapp a Saint??? I have my doubts! Reply with quote

I unequivocally second that sentiment. He's a hellvua fellow, even though he was a 67N.
[quote] ---


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