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801 Scoop - Now in Canada

 
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DKrummel



Joined: 02 Nov 2008
Posts: 7
Location: Independence Airpark Oregon

PostPosted: Sun Oct 04, 2009 12:37 am    Post subject: 801 Scoop - Now in Canada Reply with quote

Hi guys - here is the scoop as told to me by Sebastien just before my purchase of the 801. The 801's larger parts were always assembled in Canada and then shipped down to MO for kit sales purposes. As the 750 caught fire in sales they needed room for this kit and all of its parts. So they moved the entire 801 program up to Canada around Oct of 2008.
It is good they kept the 801, but the disadvantages for being in Canada does affect US buyers. Shipping is more expensive, customs does delay some of the shipments of parts, and it costs money on your cell phone if you want to talk with them. They have had some personnel changes up there so their experience with the 801 is nowhere near the expertise of the folks in MO (ie - Roger).
If you want some personal experiences with Zenair in Canada and the 801 build - I'd be glad to email you personally. Beware before you buy!!!!!

Dennis

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zeus45601(at)yahoo.com
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PostPosted: Sun Oct 04, 2009 5:47 am    Post subject: 801 Scoop - Now in Canada Reply with quote

Thanks Dennis;
For me, that's bad news. I had my heart set on that plane, but if the support is not there nor the cost if overly prohibitive, I may have to wait until someone else makes something like it or suck it up and just pay the price.
Jay

--- On Sun, 10/4/09, dennkrumm(at)aol.com <dennkrumm(at)aol.com> wrote:

Quote:

From: dennkrumm(at)aol.com <dennkrumm(at)aol.com>
Subject: 801 Scoop - Now in Canada
To: zenith701801-list(at)matronics.com
Date: Sunday, October 4, 2009, 4:36 AM


Hi guys - here is the scoop as told to me by Sebastien just before my purchase of the 801. The 801's larger parts were always assembled in Canada and then shipped down to MO for kit sales purposes. As the 750 caught fire in sales they needed room for this kit and all of its parts. So they moved the entire 801 program up to Canada around Oct of 2008.
It is good they kept the 801, but the disadvantages for being in Canada does affect US buyers. Shipping is more expensive, customs does delay some of the shipments of parts, and it costs money on your cell phone if you want to talk with them. They have had some personnel changes up there so their experience with the 801 is nowhere near the expertise of the folks in MO (ie - Roger).
If you want some personal experiences with Zenair in Canada and the 801 build - I'd be glad to email you personally. Beware before you buy!!!!!

Dennis

Quote:


ist" rel=nofollow target=_blank>http://www.matronics.com/Navigator?Zenith701801-List
et=_blank>http://forums.matronics.com
llow target=_blank>http://www.matronics.com/contribution


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jakecrause(at)yahoo.com
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PostPosted: Sun Oct 04, 2009 8:42 am    Post subject: 801 Scoop - Now in Canada Reply with quote

I was unaware of any of this when I purchased my 801 tail kit from Flight Crafters, which is a southern U.S. Zenith distributor. I've had some problems with the quality of a few parts in the tail kit but fortunately I've received outstanding support from the folks in both Missouri and Canada. Caleb at the Missouri facility has made it clear that they are still available to answer any questions on the 801 even though all manufacture has gone to Canada. However, If there are questions about the quality of the parts in the kit, those must be taken up with the folks in Canada. 

I'm in a position where I need a new elevator skin. The position of the holes were not drilled correctly. Cleo in Canada allayed my fears and gave me a work around that I am very confident in. Unfortunately I crimped the trailing edge moving it around! Shipping to Georgia for a skin would be ridiculous. Fortunately Zenair has offered to throw the skin in with some other parts that would be going to the Eastman Georgia facility anyway. I can pick them up there for the fraction of what it would have cost to have it shipped.
 
The relationship between the various distributors, Zenith in Missouri, and Zenair Canada was very confusing to me at first. Now that I've had to make a few phone calls and resolve a few issues, it's not nearly as intimidating. I didn't fully understand it when I bought the kit but I'm not unhappy with the support I've been given. In fact, each time I've called either Caleb in Missouri or Cleo in Canada, I've always got the answer I've needed.
 
Jake Crause
www.homebuiltairplanes.com


From: Jay Parker <zeus45601(at)yahoo.com>
To: zenith701801-list(at)matronics.com
Sent: Sunday, October 4, 2009 9:09:24 AM
Subject: Re: 801 Scoop - Now in Canada

Thanks Dennis;
For me, that's bad news. I had my heart set on that plane, but if the support is not there nor the cost if overly prohibitive, I may have to wait until someone else makes something like it or suck it up and just pay the price.
Jay

--- On Sun, 10/4/09, dennkrumm(at)aol.com <dennkrumm(at)aol.com> wrote:

Quote:

From: dennkrumm(at)aol.com <dennkrumm(at)aol.com>
Subject: Zenith701801-List: 801 Scoop - Now in Canada
To: zenith701801-list(at)matronics.com
Date: Sunday, October 4, 2009, 4:36 AM


Hi guys - here is the scoop as told to me by Sebastien just before my purchase of the 801. The 801's larger parts were always assembled in Canada and then shipped down to MO for kit sales purposes.  As the 750 caught fire in sales they needed room for this kit and all of its parts. So they moved the entire 801 program up to Canada around Oct of 2008.
It is good they kept the 801, but the disadvantages for being in Canada does affect US buyers. Shipping is more expensive, customs does delay some of the shipments of parts, and it costs money on your cell phone if you want to talk with them. They have had some personnel changes up there so their experience with the 801 is nowhere near the expertise of the folks in MO (ie - Roger). 
If you want some personal experiences with Zenair in Canada and the 801 build - I'd be glad to email you personally. Beware before you buy!!!!!

Dennis

Quote:
ist" rel=nofollow target=_blank>http://www.matronics.com/Navigator?Zenith701801-Listet=_blank>http://forums.matronics.com llow target=_blank>http://www.matronics.com/contribution

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