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Jabiru has corrected it's mistake...

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AZFlyer

Joined: 11 Jan 2006
Posts: 89
Location: Prescott, AZ

Posted: Sat Nov 28, 2009 11:32 am Post subject: Jabiru has corrected it's mistake...

List,



While I am not usually quick to judge somebody's intentions, I am quick to apologize if I have mis spoken or mis judged an action.  



Jabiru USA has corrected a billing mistake for me, and as many Jabiru USA supporters have pointed out, they seem to be a stand-up company.



Back to building (re-building 601XL)



Mike

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_________________
Mike Miller @ millrml@aol.com
601 XL-B, 3300, Dynon

Remember, "the second mouse gets the cheese"!

Last edited by AZFlyer on Mon Nov 30, 2009 7:59 am; edited 1 time in total

imap8ntr(at)cox.net
Guest

Posted: Sat Nov 28, 2009 12:03 pm Post subject: Warning...Watch Out for Jabiru USA Rip-Offs!!!!!!

Have you seen shipping these days?  I still am glad to have the support from 

Shelbyville.  If you dont want to used Shelbyville you can order from your 

local airport FBO and get some nice TSO'parts and they I think you would 

really scream.

Ivan

---

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jeffrey_davidson(at)earth
Guest

Posted: Sat Nov 28, 2009 7:22 pm Post subject: Warning...Watch Out for Jabiru USA Rip-Offs!!!!!!

I had to buy a fair amount of these rivets to hold nut plates.  Suitable

rivets are Cherry N Rivets in stainless steel and countersunk.  They are

available from Aircraft Spruce in lots of 100 as follows:



CCC-32 MK319BS 3/32" 41 .125 $12.60 plus shipping



It is a small package so USPS is probably the cheapest shipping method.  I

also have found JabiruUSA to be very helpful and friendly.  You may have

talked to Dana.  JabiruUSA is still small enough that you can get to know

all the people there.  That is a worthwhile effort. 

Jeff Davidson

--

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dons701

Joined: 22 May 2009
Posts: 80
Location: Hershey, PA

Posted: Sun Nov 29, 2009 8:26 am Post subject: Re: Warning...Watch Out for Jabiru USA Rip-Offs!!!!!!

Mike, I have done the same thing - When ordering from any business by phone, forget to ask; "What will be the total price including shipping ?"  Sounds like you did'nt ask, or else you would not have ordered. Sorry to say that it sounds like you ripped yourself off. Believe me I know the feeling    Yes they are nice people at Jabiru USA.

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_________________
Zenith 701 #76120
Jabiru 2200A #2456 95 hours
Sensenich Wood 64-PJ-36 Prop

AZFlyer

Joined: 11 Jan 2006
Posts: 89
Location: Prescott, AZ

Posted: Sun Nov 29, 2009 9:10 am Post subject: Re: Warning...Watch Out for Jabiru USA Rip-Offs!!!!!!

People,



I am usually very careful about internet or phone orders with a credit card.  Shipping was not the issue here.  That was $3.00.  



I have since ordered from ACS a similar, but stainless steel rivet for a fraction of the cost that Jab. USA ripped me off for.



Yes, it is my fault for letting this happen!  It will not happen to me again.



I don't buy the "support" issue in this case...  Jab. USA hasn't shown me any support.



On with the upgrades...

Luck,

Mike

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_________________
Mike Miller @ millrml@aol.com
601 XL-B, 3300, Dynon

Remember, "the second mouse gets the cheese"!

Kayberg(at)aol.com
Guest

Posted: Sun Nov 29, 2009 12:43 pm Post subject: Warning...Watch Out for Jabiru USA Rip-Offs!!!!!!

Just out of idle curiosity, did you call them and discuss the bill before  posting your displeasure?

  

 Unless I misread something, it would seem that you didn't. 

  

 I am very familiar with the level of courtesy, honesty, fairness and  customer service that the good folks at USA Jabiru.  What you have  described is out of character, particularly for the leadership  there.  Over my years of working with ALL of them, I have not detected the  slightest tinge of a desire to "rip people off".  I would not do business  with them if they did.

  

 What you have described sounds like a miscommunication between two of the  folks there...not larceny in their souls.

  

 It is also possible you have not shared all of the story.  The  firmness of THEIR character does not make them patsies; so could there be  more to it?

  

 By all means let us hear from you if you are able to negotiate a more  positive outcome.

  

 Doug Koenigsberg

  

  

  

 In a message dated 11/29/2009 12:12:11 P.M. Eastern Standard Time,  millrML(at)aol.com writes:

  	  Quote: 	
		  

People,



I am usually very careful about internet or phone    orders with a credit card.  Shipping was not the issue here.  That    was $3.00.  



I have since ordered from ACS a similar, but    stainless steel rivet for a fraction of the cost that Jab. USA ripped me off    for.



Yes, it is my fault for letting this happen!  It will not    happen to me again.



I don't buy the "support" issue in this    case...  Jab. USA hasn't shown me any support.



On with the    upgrades...

Luck,

Mike



--------

	


 

  

  [quote][b]

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Thom Riddle

Joined: 10 Jan 2006
Posts: 1597
Location: Buffalo, NY, USA (9G0)

Posted: Mon Nov 30, 2009 4:38 am Post subject: Re: Warning...Watch Out for Jabiru USA Rip-Offs!!!!!!

When I was in the market for a new voltage regulator for my 2200A I called Jabiru USA and was quoted a very high price for it from them. BUT the gal I spoke to there (can't remember the name) acknowledged their price was rather high and then suggested I call someone else (can't remember the name there either) and she gave me the Kubota part number. 



Bottom line is that, as an importer, they have very little control of the pricing of their parts. But their willingness to recommend other sources and provide the actual manufacturer's part number is good customer service. 



I can tell you from personal experience, none of the Rotax distributors will do that. In fact they do a fear and smear campaign to keep you from buying standard parts like oil filters from sources other than Rotax. Rotax oil filter is about $22 now and yet there are a plethora of auto filters that do a great job at $5-$8.

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_________________
Thom Riddle
Buffalo, NY (9G0)

Don't worry about old age... it doesn't last very long.
- Anonymous

vettin74(at)yahoo.com
Guest

Posted: Mon Nov 30, 2009 6:50 am Post subject: Warning...Watch Out for Jabiru USA Rip-Offs!!!!!!

Maybe you should have asked for a price before shipping. Or ordered the 50$ min from the other company. Some one has to buy them in bulk ,and if you are not willing to than you must pay for the conveniance of it.

  

 I have never found working with JABUSA to be a problem and prices fair considereing most the stuff is specialty items you would have paid double for some where else anyways.

  

 nick



--- On Sat, 11/28/09, AZFlyer <millrML(at)AOL.com> wrote:



  	  Quote: 	
		  

From: AZFlyer <millrML(at)AOL.com>

Subject: Warning...Watch Out for Jabiru USA Rip-Offs!!!!!!

To: jabiruengine-list(at)matronics.com

Date: Saturday, November 28, 2009, 1:32 PM



 --> JabiruEngine-List message posted by: "AZFlyer" <millrML(at)AOL.com (millrML(at)AOL.com)>



I recently needed more of the tiny 3/32 csnk pop rivets supplied by Jab USA in the 601 FWF kit.  The only place I could locate these on the internet was an outfit that had a $50.00 min. order.  Not needing more than a few more rivets I called  Shelbyville and asked if they send about 50.  The girl said "no problem"...  I asked if I could give her a credit card.

"No, she said"    I'm thinking, as I hung up, "boy, that was nice of them"

Bullshit!  they still had my credit card from 2 years ago, and sent me a receipt yesterday for $43 for those 50 pop rivets and shipping.



So be careful, $ 4.00 worth of rivets cost me $43 through Jabiru USA.

Hard  lesson...!!!!!!



Miller



--------

Mike Miller (at) millrml(at)aol.com (millrml(at)aol.com)

601 XL, 3300, Dynon



Remember,  &quot;the second mouse gets the cheese&quot;!





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