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dave.saylor.aircrafters(a
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 Posted: Fri Dec 09, 2011 4:04 pm Post subject: New electronic ignition |
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| Quote: | From the Lancair Mail List:
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(I'm going out on a limb and assuming that confidentiality isn't
really too important. Monty's reputation speaks volumes, and Brent's
is at least as stellar in Lancair and Chelton circles--DS)
---------- Forwarded message ----------
From: Steve Colwell <mcmess1919(at)yahoo.com>
Date: Thu, Dec 8, 2011 at 4:04 PM
Subject: [LML] Rumor
To: lml(at)lancaironline.net
I can confirm a rumor, from a very reliable source, that a new
electronic ignition is in the final stages of testing. I won’t
mention the names of who is involved, but their initials are Brent
Regan and Monty Barrett. This is just between us, OK?
Steve Colwell Legacy IO-550 (temporarily equipped with Slick Mags)
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Albert Gardner
Joined: 10 Jan 2006
Posts: 455
Location: Yuma, AZ
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| Posted: Sat Dec 10, 2011 1:44 pm Post subject: New electronic ignition |
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I've had a Slick mag and a Lightspeed Plasma ignition on my RV-10 since new with over 660 hours on it now. A coil went bad and needed to be replaced and just recently I added the panel meter that displays rpm/mp/advance and the meter was intermittent. Worked directly with Klaus both times and could not be more impressed with his support. The Lightspeed unit is great, works well, and has been very reliable. Can't say the same for the Slick mag.
Albert Gardner
N991RV
Yuma, AZ
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_________________
RV-9A N872RV
RV-10 N991RV |
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n223rv(at)wolflakeairport
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| Posted: Sat Dec 10, 2011 3:47 pm Post subject: New electronic ignition |
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You must be the one guy that got along with Klaus....
I sent him my flywheel to drill in the magnets, he drilled them in the wrong spot, and he blamed it on me?!?!? I didn't specify where they needed to be, he tells me?!?! Then he hangs up on me after he said it wasn't his problem?!?!
Excuse me, I thought the guy who designed the system would know where they'd go, and if there was a question, I thought he'd ask....
I'm not sure how many times you have had your prop on and off, but it's no small task and thanks to Klaus it has been more than I'd like....
-Mike Kraus
RV-10 61 hours
Sent from my iPhone
On Dec 10, 2011, at 4:40 PM, "Albert Gardner" <ibspud(at)roadrunner.com> wrote:
| Quote: |
I've had a Slick mag and a Lightspeed Plasma ignition on my RV-10 since new with over 660 hours on it now. A coil went bad and needed to be replaced and just recently I added the panel meter that displays rpm/mp/advance and the meter was intermittent. Worked directly with Klaus both times and could not be more impressed with his support. The Lightspeed unit is great, works well, and has been very reliable. Can't say the same for the Slick mag.
Albert Gardner
N991RV
Yuma, AZ
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dmaib(at)mac.com
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| Posted: Sat Dec 10, 2011 6:55 pm Post subject: New electronic ignition |
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I guess I am the second guy that has gotten along fine with Klaus.
One minor problem with the crank sensor during the build was
immediately corrected with no unpleasant issues. As a matter of fact,
Klaus brought the new sensor to Sun n' Fun that year and delivered it
to me in person. As most have noted, the performance of the
Lightspeed has been flawless with 440 hours to date. I am not
doubting the people who have had issues with him, (there have been
plenty!) but my experience with Klaus has been fine. I don't know if
you just have to catch him on a good day, or what.
David Maib
40559
Flying
On Dec 10, 2011, at 6:44 PM, Michael Kraus wrote:
| Quote: |
<n223rv(at)wolflakeairport.net>
You must be the one guy that got along with Klaus....
I sent him my flywheel to drill in the magnets, he drilled them in
the wrong spot, and he blamed it on me?!?!? I didn't specify where
they needed to be, he tells me?!?! Then he hangs up on me after he
said it wasn't his problem?!?!
Excuse me, I thought the guy who designed the system would know
where they'd go, and if there was a question, I thought he'd ask....
I'm not sure how many times you have had your prop on and off, but
it's no small task and thanks to Klaus it has been more than I'd
like....
-Mike Kraus
RV-10 61 hours
Sent from my iPhone
On Dec 10, 2011, at 4:40 PM, "Albert Gardner"
<ibspud(at)roadrunner.com> wrote:
>
> <ibspud(at)roadrunner.com>
>
> I've had a Slick mag and a Lightspeed Plasma ignition on my RV-10
> since new with over 660 hours on it now. A coil went bad and
> needed to be replaced and just recently I added the panel meter
> that displays rpm/mp/advance and the meter was intermittent.
> Worked directly with Klaus both times and could not be more
> impressed with his support. The Lightspeed unit is great, works
> well, and has been very reliable. Can't say the same for the Slick
> mag.
> Albert Gardner
> N991RV
> Yuma, AZ
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robertbrunk(at)me.com
Guest
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| Posted: Sat Dec 10, 2011 8:26 pm Post subject: New electronic ignition |
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Lightspeed has worked for me with no problems for 350hours. My dealings with Klaus have been cordial and professional. I am glad I installed his ignition system. I have nothing but good things to say about him and his product. Robert RV 10 N661G.
Robert Brunkenhoefer
Sent from my Apple iPad
On Dec 10, 2011, at 5:44 PM, Michael Kraus <n223rv(at)wolflakeairport.net> wrote:
| Quote: |
You must be the one guy that got along with Klaus....
I sent him my flywheel to drill in the magnets, he drilled them in the wrong spot, and he blamed it on me?!?!? I didn't specify where they needed to be, he tells me?!?! Then he hangs up on me after he said it wasn't his problem?!?!
Excuse me, I thought the guy who designed the system would know where they'd go, and if there was a question, I thought he'd ask....
I'm not sure how many times you have had your prop on and off, but it's no small task and thanks to Klaus it has been more than I'd like....
-Mike Kraus
RV-10 61 hours
Sent from my iPhone
On Dec 10, 2011, at 4:40 PM, "Albert Gardner" <ibspud(at)roadrunner.com> wrote:
>
>
> I've had a Slick mag and a Lightspeed Plasma ignition on my RV-10 since new with over 660 hours on it now. A coil went bad and needed to be replaced and just recently I added the panel meter that displays rpm/mp/advance and the meter was intermittent. Worked directly with Klaus both times and could not be more impressed with his support. The Lightspeed unit is great, works well, and has been very reliable. Can't say the same for the Slick mag.
> Albert Gardner
> N991RV
> Yuma, AZ
>
>
>
>
>
>
>
>
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Tim Olson
Joined: 25 Jan 2007
Posts: 2872
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| Posted: Sun Dec 11, 2011 11:11 am Post subject: New electronic ignition |
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I've heard a few people over the years that have a problem with Klaus,
so it's not an entirely foreign thing. That said, he's been great
to talk to for me, and I've stopped by his hangar on one of our trips
and seen his operation. He can be a very personable guy.
What I think sometimes happens with all the Avionics and other
aircraft electronics is the same thing that happens with computers
and geek toys in general...a big burnout in dealing with complete
idiots. (not implying anything, Mike...this is a general thing.)
Manufacturers get really tired of morons buying their products
and getting in over their heads, not taking the time to
understand avionics, wiring, or even fully read the manuals. I've
spent SO much time myself helping Chelton users who just refuse
to RTFM! It's absurd that people think that they can buy a
device, and just look at a wiring diagram and plug it all together
and have it work well. Then they call complaining that things
don't work, only to make the guy take the time to ask if they've
remembered to do these 8 or 10 forgotten steps in the install
manual. I have to support computer users on a daily basis
and I can tell you, it can make you pretty grumpy. Not saying
this is what happens with Klaus, but it is something to be
aware of. Many of us who have better experiences with vendors
tend to perhaps be a little more diligent in our manual
reading so that we don't rely on the vendor so much. That's
also the beauty of this forum....you can ask dumb questions and
get pointed in the right direction by friends...not have to
go get your vendor all ticked off that you didn't take the
time to read everything they wrote. So I guess the moral
of the story is, read the manuals, try to be a good customer,
and maybe rely on your fellow forum folks for some tips
on things before you dive in too hard with vendor support.
Come to think of it, isn't that what we do with Van's and the
kits?
Tim Olson - RV-10 N104CD
On 12/10/2011 5:44 PM, Michael Kraus wrote:
| Quote: |
Kraus<n223rv(at)wolflakeairport.net>
You must be the one guy that got along with Klaus....
I sent him my flywheel to drill in the magnets, he drilled them in
the wrong spot, and he blamed it on me?!?!? I didn't specify where
they needed to be, he tells me?!?! Then he hangs up on me after he
said it wasn't his problem?!?!
Excuse me, I thought the guy who designed the system would know where
they'd go, and if there was a question, I thought he'd ask....
I'm not sure how many times you have had your prop on and off, but
it's no small task and thanks to Klaus it has been more than I'd
like....
-Mike Kraus RV-10 61 hours
Sent from my iPhone
On Dec 10, 2011, at 4:40 PM, "Albert Gardner"<ibspud(at)roadrunner.com>
wrote:
>
> Gardner"<ibspud(at)roadrunner.com>
>
> I've had a Slick mag and a Lightspeed Plasma ignition on my RV-10
> since new with over 660 hours on it now. A coil went bad and needed
> to be replaced and just recently I added the panel meter that
> displays rpm/mp/advance and the meter was intermittent. Worked
> directly with Klaus both times and could not be more impressed with
> his support. The Lightspeed unit is great, works well, and has been
> very reliable. Can't say the same for the Slick mag. Albert
> Gardner N991RV Yuma, AZ
|
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carl.froehlich(at)verizon
Guest
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| Posted: Sun Dec 11, 2011 12:15 pm Post subject: New electronic ignition |
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Sorry Tim, I have to push back. As all on this list justifiably value your
recommendations, I offer another view on the Lightspeed issue.
Of all the vendors I have worked with, Klaus stands out as the worst for
after the sale service. While I agree many problem may be builder self
inflicted, I personally found three problems with Klaus' Plasma II+
ignition. For each one he consistently told me I was wrong, then after many
follow up communications (all initiated by me), he each time agreed the
product was as fault. On one of these problems I did field repair of five
of his boxes after he finally allowed me to send one back (at which point he
confirmed the fault - two wrong value resistors on the board). He never
even said thank you for me finding a major production problem with his
product.
When the ignitions worked, they worked well. The string of problems I had
with over just 450 hours of service however tripped my reliability tolerance
and made for an easy decision to pull them off my 8A.
I'm encouraged you have had a good engagement with Klaus. My experience
with Klaus was between 2002 and 2009 - perhaps he now sees his approach to
customer service has negatively impacted his market share and he has turned
a new leaf.
Carl
--
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