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putting things in perspective

 
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wb2ssj(at)rochester.rr.co
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PostPosted: Thu Mar 15, 2012 10:59 am    Post subject: putting things in perspective Reply with quote

Don't you just love it "putting things In perspective" . Thank God for the web site we have to share our experiences. If "putting things in perspective" is to completely ignore a question related to ones products, don't seem proper to me. I have two Jabiru engines and a Lightning,and I am directly responsible for the sale of two airplanes and about 6 engines. I love the products from Tennessee and am really disappointed by the responses from Pete. Its quite evident from the others around the world *there is a problem* and with the help and Ideas gathered here on the web site I am sure to correct it.
Tex
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pete(at)usjabiru.com
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PostPosted: Thu Mar 15, 2012 1:06 pm    Post subject: putting things in perspective Reply with quote

Tex,

Since you posted here as well I’ll copy the response I sent to your lightning-list posting:

Tex,

I gave you the facts as I have seen them over the years. I’ve sold a lot of engines and very few valve guides. What do you want – some story about huge valve guide problems that are not happening? I don’t think I misstated anything in my reply to you. This occurrence is evident in a few cases around the world but not many when put in context of the number of engines sold. In the USA when we hear of a valve guide issue we fix it. If we should find a valve guide that was over size from the factory we’ll fix it at Jabiru’s expense but we have not found and engine yet with factory oversize guides. I do expect that I will find one sooner or later IF there truly are engines with oversize guides sent out by Jabiru.

Sorry to disappoint you in my response. I suppose I could have commiserated with you and told you how awful your situation is but I would much rather be honest and tell you what we are seeing and have seen over the last 12 years. If you have a valve guide problem how come we’ve not seen your heads here for diagnosis and repair? Do you want the problem fixed or do you want to just complain about it.

Pete Krotje
Jabiru USA Sport Aircraft, LLC
931-680-2800
www.usjabiru.com


From: owner-jabiruengine-list-server(at)matronics.com [mailto:owner-jabiruengine-list-server(at)matronics.com] On Behalf Of Tex Mantell
Sent: Thursday, March 15, 2012 1:59 PM
To: jabiruengine-list(at)matronics.com; lightning-list(at)matronics.com
Subject: putting things in perspective

Don't you just love it "putting things In perspective" . Thank God for the web site we have to share our experiences. If "putting things in perspective" is to completely ignore a question related to ones products, don't seem proper to me. I have two Jabiru engines and a Lightning,and I am directly responsible for the sale of two airplanes and about 6 engines. I love the products from Tennessee and am really disappointed by the responses from Pete. Its quite evident from the others around the world *there is a problem* and with the help and Ideas gathered here on the web site I am sure to correct it.

Tex
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