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Sign of the times
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nuckolls.bob(at)aeroelect
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PostPosted: Sat Jan 28, 2012 6:06 pm    Post subject: Sign of the times Reply with quote

Our credit card processing company of some 15 years
has been slowing driving up the fixed fees. I've
just received a letter informing me of my mandatory
enrollment in a "security validation program" for
yet another fixed fee. My gross sales simply won't
support such burdens.

The fixed fees are but part of the $risk$. Their
mandated 'service' might well find that my 'network'
(one computer sitting behind two firewalls) is
vulnerable and needs more $upgrading$ as well.

I'm sorry to have to announce that effective
immediately, the AEC website catalog orders
will have to be paid through PayPal.

I've been thinking about getting a PayPal
friendly shopping cart program . . . the
problem is the assumption that everything
in the catalog is in stock for shipment now
. . . or that I'm not out of town. I don't
want to ding folks for cash until their
order is ready to ship. Easy with the old
system. But for the time being, we'll issue PP
invoices as the orders come together.

All CC orders pending will be shipped by
the end of this month under the old system.
All remittance for new orders will have to
flow through PayPal.

Sorry for the inconveniences folks.
Bob . . .


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paul.r.kuntz(at)gmail.com
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PostPosted: Sat Jan 28, 2012 7:16 pm    Post subject: Sign of the times Reply with quote

No problem, Bob. I actually prefer PayPal as a means of sending and receiving payments, and I agree with the PayPal objectives of providing an unburdened means for conducting worldwide commerce. I'm sure most participants on this forum will find PayPal a superior service.

Paul Kuntz
http://www.pipistrelbuilders.com

Sent from my iPad

On Jan 28, 2012, at 5:58 PM, "Robert L. Nuckolls, III" <nuckolls.bob(at)aeroelectric.com> wrote:

Quote:


Our credit card processing company of some 15 years
has been slowing driving up the fixed fees. I've
just received a letter informing me of my mandatory
enrollment in a "security validation program" for
yet another fixed fee. My gross sales simply won't
support such burdens.

The fixed fees are but part of the $risk$. Their
mandated 'service' might well find that my 'network'
(one computer sitting behind two firewalls) is
vulnerable and needs more $upgrading$ as well.

I'm sorry to have to announce that effective
immediately, the AEC website catalog orders
will have to be paid through PayPal.

I've been thinking about getting a PayPal
friendly shopping cart program . . . the
problem is the assumption that everything
in the catalog is in stock for shipment now
. . . or that I'm not out of town. I don't
want to ding folks for cash until their
order is ready to ship. Easy with the old
system. But for the time being, we'll issue PP
invoices as the orders come together.

All CC orders pending will be shipped by
the end of this month under the old system.
All remittance for new orders will have to
flow through PayPal.

Sorry for the inconveniences folks.


Bob . . .






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CBarber



Joined: 10 Aug 2009
Posts: 8
Location: Houston

PostPosted: Sat Jan 28, 2012 7:17 pm    Post subject: Sign of the times Reply with quote

Bob,

If you have a smart phone, there is a product called "Square" that allows you to use an smart phone to take charges. They have a little square dongle that plugs into the phone and you can swipe the card. Yes, that is more for POS sales but IIRC they also allow other charges and the fees are damned near non existence compared to the old line guys.

They send you the dongle free and it is free to set up.

It may not work, but I think it would be worth your time to take a look by just Googling "Square".

Chris Barber
Houston

________________________________________
From: owner-aeroelectric-list-server(at)matronics.com [owner-aeroelectric-list-server(at)matronics.com] on behalf of Robert L. Nuckolls, III [nuckolls.bob(at)aeroelectric.com]
Sent: Saturday, January 28, 2012 7:58 PM
To: aeroelectric-list(at)matronics.com
Subject: Sign of the times



Our credit card processing company of some 15 years
has been slowing driving up the fixed fees. I've
just received a letter informing me of my mandatory
enrollment in a "security validation program" for
yet another fixed fee. My gross sales simply won't
support such burdens.

The fixed fees are but part of the $risk$. Their
mandated 'service' might well find that my 'network'
(one computer sitting behind two firewalls) is
vulnerable and needs more $upgrading$ as well.

I'm sorry to have to announce that effective
immediately, the AEC website catalog orders
will have to be paid through PayPal.

I've been thinking about getting a PayPal
friendly shopping cart program . . . the
problem is the assumption that everything
in the catalog is in stock for shipment now
. . . or that I'm not out of town. I don't
want to ding folks for cash until their
order is ready to ship. Easy with the old
system. But for the time being, we'll issue PP
invoices as the orders come together.

All CC orders pending will be shipped by
the end of this month under the old system.
All remittance for new orders will have to
flow through PayPal.

Sorry for the inconveniences folks.
Bob . . .


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Christopher Barber
Velocity SE/Rotary 13B
Houston
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ainut(at)knology.net
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PostPosted: Sat Jan 28, 2012 10:45 pm    Post subject: Sign of the times Reply with quote

That part is true, however, PayPal's fees are usurious.

David

Paul Kuntz wrote:
Quote:


No problem, Bob. I actually prefer PayPal as a means of sending and receiving payments, and I agree with the PayPal objectives of providing an unburdened means for conducting worldwide commerce. I'm sure most participants on this forum will find PayPal a superior service.

Paul Kuntz
http://www.pipistrelbuilders.com

Sent from my iPad

On Jan 28, 2012, at 5:58 PM, "Robert L. Nuckolls, III"<nuckolls.bob(at)aeroelectric.com> wrote:


>
>
> Our credit card processing company of some 15 years
> has been slowing driving up the fixed fees. I've
> just received a letter informing me of my mandatory
> enrollment in a "security validation program" for
> yet another fixed fee. My gross sales simply won't
> support such burdens.
>
> The fixed fees are but part of the $risk$. Their
> mandated 'service' might well find that my 'network'
> (one computer sitting behind two firewalls) is
> vulnerable and needs more $upgrading$ as well.
>
> I'm sorry to have to announce that effective
> immediately, the AEC website catalog orders
> will have to be paid through PayPal.
>
> I've been thinking about getting a PayPal
> friendly shopping cart program . . . the
> problem is the assumption that everything
> in the catalog is in stock for shipment now
> . . . or that I'm not out of town. I don't
> want to ding folks for cash until their
> order is ready to ship. Easy with the old
> system. But for the time being, we'll issue PP
> invoices as the orders come together.
>
> All CC orders pending will be shipped by
> the end of this month under the old system.
> All remittance for new orders will have to
> flow through PayPal.
>
> Sorry for the inconveniences folks.
> Bob . . .
>
>
>



--
Tell the truth. Be honest. Be responsible to and for yourself.

I liked America when it was free and it's people were responsible and had morals.

Every gram of cocaine you buy from elsewhere contributes to an innocent being murdered in Central and South America. Grow your own or Stop taking it.


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mrspudandcompany(at)veriz
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PostPosted: Sun Jan 29, 2012 5:48 am    Post subject: Sign of the times Reply with quote

Sorry for the inconveniences folks.
Bob . . .
I actually prefer PayPal. It offers very easy convenient on
line ordering and payment plus it offers another layer of protection for
your credit card account.

Roger


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ceengland(at)bellsouth.ne
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PostPosted: Sun Jan 29, 2012 6:25 am    Post subject: Sign of the times Reply with quote

On 01/28/2012 07:58 PM, Robert L. Nuckolls, III wrote:
Quote:
--> AeroElectric-List message posted by: "Robert L. Nuckolls, III" <nuckolls.bob(at)aeroelectric.com> (nuckolls.bob(at)aeroelectric.com)

Our credit card processing company of some 15 years
has been slowing driving up the fixed fees. I've
just received a letter informing me of my mandatory
enrollment in a "security validation program" for
yet another fixed fee. My gross sales simply won't
support such burdens.

The fixed fees are but part of the $risk$. Their
mandated 'service' might well find that my 'network'
(one computer sitting behind two firewalls) is
vulnerable and needs more $upgrading$ as well.

I'm sorry to have to announce that effective
immediately, the AEC website catalog orders
will have to be paid through PayPal.

I've been thinking about getting a PayPal
friendly shopping cart program . . . the
problem is the assumption that everything
in the catalog is in stock for shipment now
. . . or that I'm not out of town. I don't
want to ding folks for cash until their
order is ready to ship. Easy with the old
system. But for the time being, we'll issue PP
invoices as the orders come together.

All CC orders pending will be shipped by
the end of this month under the old system.
All remittance for new orders will have to
flow through PayPal.

Sorry for the inconveniences folks.


Bob . . .

I feel your pain. For me, PayPal is actually much easier to use, but the transaction fees are pretty extreme for the seller.

I'm fired up about all the various incarnations of 'open source', from Linux operating systems to no-charge software to groups like this, which offer minimal cost assistance with the confidence someone will be helping us in the future.

I saw this a few months ago.
http://drupal.org/project/dwolla

It's apparently a pretty small company at this point, but it's gotten coverage from some major media outlets. This movement to provide needed services at a truly fair cost has the potential to change our culture.

Charlie
[quote][b]


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rlborger(at)mac.com
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PostPosted: Sun Jan 29, 2012 6:41 am    Post subject: Sign of the times Reply with quote

Bob,

Too bad, but I understand. I have a Pay-Pal account which I actually use once in a while. Not an inconvenience, if I can just remember the password…

Blue skies & tailwinds,
Bob Borger
Europa XS Tri, Rotax 914, Airmaster C/S Prop.
Little Toot Sport Biplane, Lycoming Thunderbolt AEIO-320 EXP
3705 Lynchburg Dr.
Corinth, TX 76208-5331
Cel: 817-992-1117
rlborger(at)mac.com

On Jan 28, 2012, at 7:58 PM, Robert L. Nuckolls, III wrote:

Quote:


All remittance for new orders will have to
flow through PayPal.

Sorry for the inconveniences folks.


Bob . . .


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nuckolls.bob(at)aeroelect
Guest





PostPosted: Sun Jan 29, 2012 7:07 am    Post subject: Sign of the times Reply with quote

At 12:14 AM 1/29/2012, you wrote:
Quote:


That part is true, however, PayPal's fees are usurious.

Except that it is proportional to cash flow. The
CC processing company was hitting me for by
the month fees whether I moved any funds or
not.
Bob . . .


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grosseair(at)comcast.net
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PostPosted: Sun Jan 29, 2012 7:42 am    Post subject: Sign of the times Reply with quote

I've used PayPal since it started up and was actually free. It's
certainly not that anymore. Generally it works well for the buyer, at
least. One caution though: if you ever have a dispute over anything
you're pretty much on your own. I had a problem with a seller and had a
terrible time even getting through to a human being in customer service
and got absolutely no help from PayPal to resolve my problem. I would
suggest that you set up a special bank account to link to your PayPal
account in a different bank than your primary accounts so that they
can't freeze all your accounts if there's a dispute. If you google
"paypal sucks" you'll find a website that details some of the cautions
in using the service. I don't mean to scare you off, but just beware!

John Grosse

PS: I don't know if your credit card problem is with your bank or what,
but I recently switched from a big bank to a credit union and am SO
happy. Better rates, better service, real people when you call, and no
BS. Everyone I know who has switched has had a similar experience.


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riggs_la(at)yahoo.com
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PostPosted: Sun Jan 29, 2012 7:50 am    Post subject: Sign of the times Reply with quote

I run a vacation rental for two vacation home and I found PayPal to be more
reasonable than most other credit card processing companies.

Lynn Riggs
riggs_la(at)yahoo.com
http://www.homeaway.com/vacation-rental/p352107
http://www.homeaway.com/vacation-rental/p293990

--


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nuckolls.bob(at)aeroelect
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PostPosted: Sun Jan 29, 2012 7:50 am    Post subject: Sign of the times Reply with quote

At 08:31 AM 1/29/2012, you wrote:
Quote:


Bob,

Too bad, but I understand. I have a Pay-Pal
account which I actually use once in a
while. Not an inconvenience, if I can just remember the password…

I've had a PP account for years. Since I live out
in the hinterlands, EVERYTHING is 100 miles away.
When a project comes to a crawl (or dead in the water)
for lack of some item, the first place I look is eBay.
Probably 80% of the time I can find what I need there
even if it's a week or more away . . . just move on
to another project until the stuff arrives.

PP is exceedingly buyer friendly. I've even considered
going to an eBay Store format as opposed to my website
catalog page, but then I pay listing fees on top of
seller fees. Of course those can be compensate for
in my pricing but for now, I'd rather keep everything
humming on Matt's servers. Perhaps not practical from
a business sense but it preserves the fraternity.

There's something to be said for doing business with
the folks you KNOW.

Bob . . .


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nuckolls.bob(at)aeroelect
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PostPosted: Sun Jan 29, 2012 7:58 am    Post subject: Sign of the times Reply with quote

Quote:

I saw this a few months ago.
http://drupal.org/project/dwolla

It's apparently a pretty small company at this point, but it's gotten coverage from some major media outlets. This movement to provide needed services at a truly fair cost has the potential to change our culture.

Thanks for the heads-up! I'll watch these
guys. What we're witnessing is the effect of
entrepreneur's creativity when some "need" or
competitive opportunity is perceived. I think
there are several PayPal-like activities operating
now.

Just as entrepreneur-driven experimental aviation
has offered an alternative to TC aircraft, folks
with Internet, computers, and big ideas will
at least make things more convenient and economical
for our grandkids!


Bob . . . [quote][b]


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nuckolls.bob(at)aeroelect
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PostPosted: Sun Jan 29, 2012 8:24 am    Post subject: Sign of the times Reply with quote

At 09:38 AM 1/29/2012, you wrote:


If you google "paypal sucks" you'll find a website that details some
of the cautions in using the service. I don't mean to scare you off,
but just beware!

This is offset by buying on eBay. Their buyer protection
service (applies only to purchases on eBay) is pretty
effective. Had a dispute with a seller a couple of years
ago that eBay resolved.

Given the underlying foundation of honorable behavior
amongst our fellow aviators, I don't anticipate any
risks. If anyone wants their money back from me . . .
all they gotta do is say so.

John Grosse

PS: I don't know if your credit card problem is with your bank or what

The problem is with the company that processes
credit card sales for business and transfers
money to the bank. They're 'like' PayPal but
apparently don't have the security sophistication
offered by PayPal (or price structures friendly
to small volume merchants).
Bob . . .


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rd2(at)dejazzd.com
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PostPosted: Sun Jan 29, 2012 9:00 am    Post subject: Sign of the times Reply with quote

Re. paypal, just be aware that they can link and mix accounting for items purchased and sold (creates an accounting nightmare, if one uses paypal both for business and personal) and getting your money can be sometimes much less smooth than a credit card merchant account or check by phone/fax.

If one accepts the possibility for additional burden and risks, nothing wrong with using paypal. Just be informed.

Speaking from personal experience, I try to limit paypal transactions (both purchases and sales) and would like to entirely eliminate them.
Just my 0.02
Rumen

do not archive


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Speedy11(at)aol.com
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PostPosted: Sun Jan 29, 2012 9:48 pm    Post subject: Sign of the times Reply with quote

Personally I despise Paypal and I refuse to use their service. I've had very poor service from them and their fees are too high.
I understand the problem with CC fees and I'm glad to see you are being proactive to find another means to sell your products. But, some of us will want to pay by check rather than enrich Paypal.
Stan Sutterfield
Port Orange, FL

In a message dated 1/29/2012 3:03:14 A.M. Eastern Standard Time, aeroelectric-list(at)matronics.com writes:
Quote:
I actually prefer PayPal as a means of sending and receiving
payments, and I agree with the PayPal objectives of providing an unburdened means
for conducting worldwide commerce. I'm sure most participants on this forum
will find PayPal a superior service.

[quote][b]


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mmayfield



Joined: 09 Oct 2009
Posts: 40
Location: NSW Central Coast, Australia

PostPosted: Sun Jan 29, 2012 9:52 pm    Post subject: Re: Sign of the times Reply with quote

Not trying to be a "glass half empty" guy here, but just a realist.

You can't escape human greed wherever you turn. Even new startups that promise this almost philanthropic view of better value for the customer often gradually slide into the "hey we can make heaps more money out of this if we tie them into this contract and....(insert means of screwing customer here)". That's the double-edged sword of the free market coupled with our human nature.

I don't mind PayPal, however the comments above regarding disputes with the seller are quite true. You're on your own (as I found out). The major cards (M/C, Visa etc) are much better for that in my experience, and if I don't know the seller, I won't touch PayPal.


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PostPosted: Sun Jan 29, 2012 10:24 pm    Post subject: Sign of the times Reply with quote

Aren't PayPal and Ebay the same company?

David M.

Robert L. Nuckolls, III wrote:
Quote:

<nuckolls.bob(at)aeroelectric.com>

At 09:38 AM 1/29/2012, you wrote:

<grosseair(at)comcast.net>

If you google "paypal sucks" you'll find a website that details some
of the cautions in using the service. I don't mean to scare you off,
but just beware!

This is offset by buying on eBay. Their buyer protection
service (applies only to purchases on eBay) is pretty
effective. Had a dispute with a seller a couple of years
ago that eBay resolved.

Given the underlying foundation of honorable behavior
amongst our fellow aviators, I don't anticipate any
risks. If anyone wants their money back from me . . .
all they gotta do is say so.

John Grosse

PS: I don't know if your credit card problem is with your bank or what

The problem is with the company that processes
credit card sales for business and transfers
money to the bank. They're 'like' PayPal but
apparently don't have the security sophistication
offered by PayPal (or price structures friendly
to small volume merchants).
Bob . . .


--
Tell the truth. Be honest. Be responsible to and for yourself.

I liked America when it was free and it's people were responsible and had morals.

Every gram of cocaine you buy from elsewhere contributes to an innocent being murdered in Central and South America. Grow your own or Stop taking it.


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raymondj(at)frontiernet.n
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PostPosted: Sun Jan 29, 2012 10:24 pm    Post subject: Sign of the times Reply with quote

I'll second your realism.

do not archive

Raymond Julian
Kettle River, MN

"And you know that I could have me a million more friends,
and all I'd have to lose is my point of view." - John Prine

On 01/29/2012 11:52 PM, mmayfield wrote:
Quote:


Not trying to be a "glass half empty" guy here, but just a realist.

You can't escape human greed wherever you turn. Even new startups that promise this almost philanthropic view of better value for the customer often gradually slide into the "hey we can make heaps more money out of this if we tie them into this contract and....(insert means of screwing customer here)"'. That's the double-edge sword of the free market coupled with our human nature.

I don't mind PayPal, however the comments above regarding disputes with the seller are quite true. You're on your own (as I found out). The major cards (M/C, Visa etc) are much better for that in my experience, and if I don't know the seller, I won't touch PayPal.

--------
Mike

Your political opinions are noted. And ignored.


Read this topic online here:

http://forums.matronics.com/viewtopic.php?p=365190#365190




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PostPosted: Mon Jan 30, 2012 7:19 am    Post subject: Sign of the times Reply with quote

Ebay owns PayPal, but technically they are different companies and they
started out independently.
John Grosse

David wrote:
Quote:


Aren't PayPal and Ebay the same company?

David M.



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tonybabb(at)alejandra.net
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PostPosted: Tue Jan 31, 2012 1:44 am    Post subject: Sign of the times Reply with quote

Hi Bob,
I don't often comment on the list, been lurking for a long time though.
My wife and I run a small company and went through a similar issue some
months ago. In our case we accepted credit card orders by phone and
processed them on a separate terminal we've used for years and also took
website orders using PayPal. We eventually stopped accepting credit card
phone orders simply because the fixed fees were exorbitant. I see others
have commented on PayPal's fees, they seem fairly reasonable to me and there
is no fixed fee. Basically we're paying 30 cents plus 2.9% of the order
total. Roughly it's about 3% of most orders which is similar, I believe, to
what much bigger merchants pay MC and Visa.

My .02c

Tony.

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